Insurance Customer Care Specialist – Flexible Hours & Growth

Rob Isringhausen - State Farm Agent; O'Fallon (IL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Hourly Plus Commission

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Rob Isringhausen - State Farm Agent in O'Fallon seeks a Customer Service Representative to ensure exceptional customer experiences within the agency. This role involves assisting with inquiries, processing claims, and supporting community needs.

The ideal candidate is detail-oriented with excellent communication skills, ready for both internal growth and a flexible schedule. The position offers hourly pay plus commission and opportunities for professional development.

Qualifications

• Strong communication and interpersonal skills essential for customer interactions.
• Detail-oriented with the ability to manage multiple tasks effectively.
• Preferred background in customer service.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Previous customer service experience

Job description

Rob Isringhausen - State Farm Agent in O'Fallon seeks a Customer Service Representative to ensure exceptional customer experiences within the agency. This role involves assisting with inquiries, processing claims, and supporting community needs.

The ideal candidate is detail-oriented with excellent communication skills, ready for both internal growth and a flexible schedule. The position offers hourly pay plus commission and opportunities for professional development.