Insurance Customer Care Specialist

Mary Spellman - State Farm Agent; San Francisco (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Job summary

Mary Spellman - State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences and support the growth of the State Farm insurance business. You will handle inquiries, coordinate with the agent team, and assist community members with their needs.

The role emphasizes attention to detail, strong communication, and a customer-focused mindset to build lasting relationships and maintain accurate records of interactions.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Insurance Licensed in Arizona preferred

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Job description

Mary Spellman - State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences and support the growth of the State Farm insurance business. You will handle inquiries, coordinate with the agent team, and assist community members with their needs.

The role emphasizes attention to detail, strong communication, and a customer-focused mindset to build lasting relationships and maintain accurate records of interactions.