Insurance & Customer Care Advisor - Flexible Schedule

Nickey Lee - State Farm Agent; Tulsa (OK); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Advancement

Paid time off

Signing bonus

Training & development

401(k) matching

Performance bonus

Competitive salary

Flexible schedule

Free snacks

Job summary

Nickey Lee State Farm in Tulsa, OK is seeking a Multiline Representative to assist customers across insurance and financial product lines. You will listen to needs, explain options, and help people protect what matters most while delivering friendly, reliable service.

You will build relationships in the community, support marketing efforts, and work with a team to keep records accurate and processes smooth. Prior related experience and state licenses are a plus.

Qualifications

• Clear written and verbal communication is required.
• Strong organizational abilities with attention to detail.
• Able to work effectively in a fast-paced environment.
• Experience in customer service, business support, or insurance preferred.
• Must possess or obtain state insurance licenses.

Responsibilities

• Communicate with customers to understand needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Written and verbal communication

Organizational skills

Fast-paced environment

Customer service experience

Insurance licenses

Job description

Benefits:

• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Free food & snacks

You May Be a Great Fit as a Multiline Representative at Nickey Lee State Farmif:

• You’re the person people call first when life goes sideways — calm, steady, and ready to help.
• You genuinely care about your community and want to make a positive impact on the people around you.
• You’re a natural relationship-builder who earns confidence quickly and keeps it.
• You listen first, then guide, making customers feel understood while confidently providing options.
• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident customer decisions that truly help customers.

Location Address: 8516 E 101st ST S Suite F Tulsa, OK 74133

At Nickey Lee State Farm, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.