Insurance CSR — In-Office, Growth & Bonus

Patricia Johnson - State Farm Agent; Virginia (MN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Opportunity for advancement

Paid time off

Training & development

Job summary

Patricia Johnson - State Farm Agent is seeking a Customer Service Representative to join our team in Virginia. You will create exceptional client experiences while addressing inquiries and coordinating with team members, enhancing the growth of our insurance agency.

This in-office position values attention to detail, communication skills, and a customer-focused mindset. Ideal candidates are those with an active VA Property & Casualty License and a passion for helping people.

Qualifications

• Must have active VA Property & Casualty License.
• Willing to obtain VA Life/Health License.
• Experience in insurance or related field preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.
• Explain and break down complex billing to customers.
• Multitask between answering phone and multiple systems.

Skills

Customer service and communication skills

Organizational skills and attention to detail

Deadline motivation

Education

Active VA Property & Casualty License

Willingness to obtain VA Life/Health License

Job description

Patricia Johnson - State Farm Agent is seeking a Customer Service Representative to join our team in Virginia. You will create exceptional client experiences while addressing inquiries and coordinating with team members, enhancing the growth of our insurance agency.

This in-office position values attention to detail, communication skills, and a customer-focused mindset. Ideal candidates are those with an active VA Property & Casualty License and a passion for helping people.