Insurance Coordinator / Front Desk

Guardian Dentistry; Novi, Northern (MI, KY); Hybrid; USD 28,000 - 40,000; Full time

Benefits offered by this job

Guaranteed Hourly Rate

Paid Vacation & Paid Holidays

401k Program with matching

Health, dental, and vision plan

Life Insurance and Disability

Flexible Schedules

Job summary

Guardian Dentistry in Novi, MI is seeking an Insurance Coordinator / Front Desk to greet patients, verify insurance, and manage calls while maintaining a welcoming atmosphere. You will schedule doctors, assist with billing questions, and submit claims with proper attachments and narratives.

2-3 years experience preferred; Dentrix experience is a plus. Competitive benefits and vacation time offered, with a fast-paced, patient‑centered environment.

Qualifications

• 2-3 years experience preferred.
• Dentrix Experience Preferred.
• Outstanding professionalism and a self-motivated work ethic.
• Strong communication and interpersonal skills to build trusting relationships.
• Driven personality committed to providing the best care.

Responsibilities

• Completes daily insurance verifications for all scheduled patients.
• Greet patients by first name and assist them throughout their visit.
• Serve as the face of the company for in-person and phone interactions.
• Confirm all future appointments and assist with billing questions.
• Submit Insurance Claims with proper attachments and narratives.
• Follow-up with unscheduled recare/treatment appointments.

Skills

Communication skills

Customer service

Dentrix experience

Tools

Dentrix

Job description

**Insurance Coordinator / Front Desk - $25 + an Hour** **Job Summary:**We are looking for an office professional with a friendly attitude and strong organizational skills to serve as our front desk receptionist. In this position, you will greet patients entering the office and create the ultimate patient experience while they wait to see the Dentist or Hygienist. In addition, you’ll be responsible for answering and managing the phones, scheduling the Doctor(s) and Hygienist schedule of patients. The office is fast paced and requires multitasking. We offer great benefits and vacation time. We pride ourselves on providing a safe and welcoming atmosphere. If you enjoy people and are committed to doing excellent work, then we want to hear from you. **Primary Job Responsibilities:*** Completes daily insurance verifications for all scheduled patients* Greet all patients by first name with a friendly personality as they arrive and assist them throughout their office visit.* Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone* Confirm all future appointments* Assist patients with billing questions* Submit Insurance Claims with proper attachments and narratives.* Follow-up with unscheduled recare/treatment appointments. **Qualifications:*** 2-3 years experience preferred* Dentrix Experience Preferred* Outstanding professionalism, high moral standards, and a self-motivated work ethic* Strong communication and interpersonal skills to build trusting relationships with your co-workers and patients* Driven personality to want to strive to be the best in your profession and provide the best care for our patients. **Compensation & Benefits:*** Guaranteed Hourly Rate* Paid Vacation & Paid Holidays* 401k Program: with matching contributions* Benefits: (offered at 30 hours or more)* Competitive health, dental, and vision plan* Life Insurance and Disability Insurance* Flexible Schedules**FLSA Status:**Non-ExemptWe are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.