Insurance Coordinator (opens in new window)

Gentledental Mi; Flint (MI); On-site; USD 24,796 - 33,062; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability benefits

401(k)

Modern dental technology

Team-oriented work environment

Job summary

Family Dental Group in Flint, MI is seeking a Dental Insurance Coordinator to verify benefits, submit and track claims, and support patients with insurance questions. The role emphasizes accuracy, timely communication with carriers, and collaboration with clinical and administrative teams.

The ideal candidate has dental insurance experience, CDT coding knowledge, and familiarity with PPO/HMO plans, along with strong customer service and organizational skills.

Qualifications

• Previous experience in dental insurance coordination, billing or accounts receivable.
• Knowledge of CDT coding and insurance claim processing.
• Experience with PPO and HMO dental plans preferred.
• Excellent communication and organizational skills.

Responsibilities

• Verify insurance eligibility and benefits for patients.
• Submit, track, and follow up on dental claims.
• Review denials and outstanding balances and resolve issues.
• Maintain insurance aging reports and accounts receivable.
• Explain benefits, estimates, and patient financial responsibilities.

Skills

Dental insurance coordination

Claims processing

Accounts receivable

Customer service

CDT coding knowledge

Tools

Dental practice management software

Job description

# Insurance CoordinatorFlint, MIApplyShare on:Facebook (opens in new window) |Twitter (opens in new window) |LinkedIn (opens in new window)## Overview**Family Dental Group** is seeking an experienced **Dental Insurance Coordinator** to join our team in **Flint, MI**. This role is ideal for someone with strong knowledge of dental insurance, claims processing, and accounts receivable who is passionate about delivering exceptional patient service and supporting practice operations.The Insurance Coordinator will be responsible for verifying insurance benefits, submitting and tracking claims, following up on outstanding insurance balances, resolving claim issues, and assisting patients with understanding their insurance coverage and financial responsibilities. The ideal candidate is detail-oriented, organized, and able to communicate effectively with patients, insurance carriers, and team members.Join our team and play a vital role in helping patients maximize their insurance benefits while ensuring a seamless financial experience and contributing to the overall success of the practice.**What we offer:*** Pay: $18.00-$24.00 per hour* Full-time Schedule: Monday to Thursday 8am to 5pm Friday 8am to 4pm* Health, dental, and vision insurance (individual and family coverage)* Life insurance and disability benefits* 401(k) plan* Team-oriented work environment with access to modern dental technology**How to Apply:** If you are a dedicated and looking to advance your career in a modern, patient-centered practice, we invite you to apply by submitting your CV.*Be part of our journey to shape the future of dentistry. Apply today to join our mission-driven team!*## Responsibilities* Verify patient dental insurance eligibility and benefits* Submit, track, and follow up on dental insurance claims* Review and resolve claim denials, rejections, and outstanding balances* Maintain and manage insurance aging reports and accounts receivable* Communicate with insurance carriers regarding claim status and benefit questions* Accurately document insurance information and updates in patient records* Explain insurance benefits, estimates, and financial responsibilities to patients* Coordinate with clinical and administrative teams to ensure accurate claim submission* Post insurance payments and adjustments to patient accounts* Provide exceptional customer service while assisting patients with insurance-related inquiries## Qualifications**Qualifications:*** Previous experience working in dental insurance coordination, billing, claims processing, or accounts receivable required* Strong knowledge of dental procedures, CDT coding, and insurance claims processing* Experience working with PPO and HMO dental insurance plans preferred* Ability to research and resolve insurance claim issues efficiently* Strong attention to detail and organizational skills* Excellent verbal and written communication skills* Proficiency with dental practice management software preferred* Must have exceptional customer service skills and the ability to work effectively with patients, insurance companies, and team member**Legal Disclaimer:** *We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements. The company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.*### Additional benefits* Medical insurance* Dental services* Life insurance* Vision insurance* Long term disability* Section 125 - Flexible Spending Account* 401K* EAP program* DCA voluntary supplemental insurance products* Student loan consolidation* Paid time offPlease complete the form below and upload your resume to apply for this opportunity.