Insurance Coordinator

Endo1-Partner; City of White Plains (NY); On-site; USD 39,000 - 44,000; Full time

Benefits offered by this job

BCBS Medical & Dental insurance

VSP Vision Coverage

Complimentary Life Insurance (employee

Short-term & Long-Term Disability

Pet Insurance Coverage

401(k) plan w/match

Identity Theft Protection

Legal Services Package

Hospital/Accident/Critical Care

Paid Time Off

Job summary

Specialty1 Partners is seeking a Dental Insurance Coordinator for our Westchester office to manage insurance claims and coordinate billing processes. You will verify coverage, obtain pre-authorizations, explain benefits to patients and liaise with insurance providers to resolve denials.

Responsibilities include submitting claims, following up on status, and assisting with patient education on costs and payment options. Experience with dental practice management software and MS Office is required.

Qualifications

• 3-5 years of experience in a dental insurance coordination or similar role.
• High school diploma or equivalent.
• Experience as dental insurance coordinator or similar role preferred.
• Excellent communication and interpersonal skills.
• Detail-oriented with the ability to maintain accurate records and documentation.
• Proficiency in dental practice management software and Microsoft Office Suite.
• Able to multitask and manage time in a fast-paced environment.
• Problem-solving skills for navigating insurance claim discrepancies and denials.
• High level of professionalism and patient-centric attitude.

Responsibilities

• Verify patients' dental insurance coverage and benefits.
• Obtain pre-authorizations for treatments by communicating with insurance companies.
• Assist patients in understanding insurance coverage and estimated costs.
• Submit insurance claims electronically and via mail.
• Follow up on outstanding claims, appeals, and denials.
• Maintain up-to-date knowledge of insurance policies and industry changes.
• Collaborate with front desk and clinical teams for accurate patient data and treatment codes.
• Provide excellent customer service for insurance inquiries and concerns.
• Educate patients on payment options for uncovered services.
• Help coordinate other office responsibilities as needed.

Skills

Communication skills

Detail oriented

Multitasking

Problem solving

Customer service

Education

High school diploma or equivalent

Tools

Dental practice management software

Microsoft Office Suite

Job description

Our office, Westchester Implant and Oral Surgery Group (NY) is seeking an Insurance Coordinator to join our busy specialty practice.

As an Insurance Coordinator, you will play a vital role in ensuring our patients receive the maximum benefits from their insurance coverage while delivering exceptional patient experiences.

Your Responsibilities:

• Verify patients' dental insurance coverage and benefits.
• Communicate with insurance companies to obtain pre-authorizations for treatments.
• Assist patients in understanding their insurance coverage and estimated costs.
• Submit accurate and timely insurance claims electronically and via mail.
• Follow up on outstanding insurance claims, appeals, and denials.
• Maintain up-to-date knowledge of dental insurance policies and industry changes.
• Collaborate with the front desk and clinical teams to ensure accurate patient information and treatment codes.
• Provide excellent customer service by addressing insurance-related inquiries and concerns.
• Educate patients on available payment options for uncovered services.

As one of the essential members of our office, you will also help to facilitate/coordinate other office responsibilities as needed.

Your Background

Are you a detail-oriented and organized individual with a passion for dental care and exceptional customer service? We are currently seeking a Dental Insurance Coordinator to join our team and play a crucial role in ensuring smooth insurance operations for our patients. As a vital part of our practice, you will be responsible for managing insurance claims, facilitating billing processes, and providing top-notch support to our patients regarding their insurance-related inquiries. You also have the following:

• Previous experience in a similar role equating to 3-5 years of experience in similar work
• High school diploma or equivalent.
• Previous experience as a dental insurance coordinator or in a similar role is preferred.
• Excellent communication and interpersonal skills.
• Detail-oriented with the ability to maintain accurate records and documentation.
• Proficiency in dental practice management software and Microsoft Office Suite.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Problem-solving skills to navigate insurance claim discrepancies and denials.
• High level of professionalism and a patient-centric attitude.

If this sounds like you, you will fit right in with the team!

Why You Should Join Our Team

A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Specialists, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results.

We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives—at home, at work and everywhere in between.

• BCBS Medical & Dental insurance Options
• VSP Vision Coverage
• Complimentary Life Insurance Policy (employee only)
• Short-term & Long-Term Disability
• Pet Insurance Coverage
• 401(k) plan w/match options
• Identity Theft Protection
• Legal Services Package
• Hospital/Accident/Critical Care Coverage
• Paid Time Off

Interview Location: 4 Cromwell Place White Plans, NY 10601

We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission.

Position Base Pay Range

$28 - $32 USD

Specialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties.

Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at https://www.specialty1partners.com/privacy-policy/

Specialty1 Partners and all its affiliates participate in the federal government’s E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire’s completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to www.e-verify.gov and click on the Employees Link to learn more.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.