Insurance Client Success Specialist

Highstreet Insurance & Financial Services: Great Plains; Broken Bow (NE); On-site; USD 35,000 - 45,000; Full time

Job summary

Highstreet Insurance & Financial Services: Great Plains is seeking a Client Specialist based in Broken Bow, NE. This role is essential in building and maintaining relationships with clients, serving as the first point of contact, handling their questions, and guiding them through claims.

Candidates should possess excellent communication skills, a high school diploma, and a desire to learn, with a focus on collaboration and change. The agency will support obtaining the necessary Property & Casualty license.

Qualifications

• Excellent communication skills, both written and spoken.
• Willingness to obtain Property & Casualty license (materials and fees paid by Highstreet).
• Proficient in Microsoft Office.

Responsibilities

• Build relationships providing agency support to clients.
• Serve as first point of contact for clients.
• Guide clients through claims.
• Assist in production of new accounts and retention.
• Schedule renewal reviews and have renewal conversations.
• Conduct general office administration.

Skills

Excellent written and verbal communication skills

Desire to learn and grow professionally

Proficient in Microsoft Office

Team first mindset and collaborative spirit

Embrace change

Education

High School Diploma or equivalent

Job description

Highstreet Insurance & Financial Services: Great Plains is seeking a Client Specialist based in Broken Bow, NE. This role is essential in building and maintaining relationships with clients, serving as the first point of contact, handling their questions, and guiding them through claims.

Candidates should possess excellent communication skills, a high school diploma, and a desire to learn, with a focus on collaboration and change. The agency will support obtaining the necessary Property & Casualty license.