Insurance Client Relations Specialist | Flexible Schedule

STEVEN MCINTOSH - State Farm Agent; Parma (OH); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

License reimbursement

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Steven McIntosh - State Farm Agent in Parma, OH is seeking a driven professional to join our team in a customer-focused role. You will engage with clients to understand their needs, explain product options, and help build lasting relationships across multiple lines of coverage.

The position emphasizes strong communication, organization, and ability to thrive in a fast-paced environment, with opportunities for advancement and a supportive, community-minded culture.

Qualifications

• Excellent written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Able to thrive in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication skills

Organizational skills

Fast-paced environment

Customer service experience

Insurance licensing

Job description

Steven McIntosh - State Farm Agent in Parma, OH is seeking a driven professional to join our team in a customer-focused role. You will engage with clients to understand their needs, explain product options, and help build lasting relationships across multiple lines of coverage.

The position emphasizes strong communication, organization, and ability to thrive in a fast-paced environment, with opportunities for advancement and a supportive, community-minded culture.