Insurance Client Advocate & Service Specialist

CHAD JACOBSON - State Farm Agent; Montoursville (Lycoming County); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Paid time off

Training & development

401(k) matching

Competitive salary

Bonus based on performance

Job summary

CHAD JACOBSON - State Farm Agent is seeking a Customer Service Representative to join the team and deliver exceptional client experiences that support the growth of the agency. You will handle inquiries, explain policy options, assist with changes, and coordinate with other team members to anticipate community needs.

We value a customer-focused, empathetic approach and expect growth-minded candidates, with a sense of sales potential, to contribute to the agency's ongoing success.

Qualifications

• Strong communication and interpersonal abilities are essential.
• Attention to detail and the ability to multitask are required.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

CHAD JACOBSON - State Farm Agent is seeking a Customer Service Representative to join the team and deliver exceptional client experiences that support the growth of the agency. You will handle inquiries, explain policy options, assist with changes, and coordinate with other team members to anticipate community needs.

We value a customer-focused, empathetic approach and expect growth-minded candidates, with a sense of sales potential, to contribute to the agency's ongoing success.