Insurance Claims Specialist

Intellivo; Missouri; On-site; USD 47,000 - 57,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Paid time off & holidays

Life insurance

Disability coverage

Employee Assistance Program

Health Savings Account

Job summary

Intellivo in St. Louis, MO is seeking an Insurance Claims Specialist. This full-time, on-site role offers a meaningful entry into healthcare and insurance, with a starting compensation around $52,000+ annually. Recent graduates are encouraged to apply as experience is not required.

You will manage a portfolio valued at millions, analyze case information, gather details from insurers and attorneys, and push cases toward resolution while maintaining accurate documentation and timely updates.

Qualifications

• Bachelor's degree or equivalent relevant professional experience.
• Recent college graduates are encouraged to apply.
• Internships, customer service, healthcare, insurance or legal support experience add value.

Responsibilities

• Own and actively manage a portfolio of cases with substantial financial exposure and drive resolution.
• Analyze case information, determine next steps, and move cases forward.
• Communicate with insurers, adjusters, and attorneys to gather information and progress cases.
• Investigate missing or inconsistent information and resolve issues.
• Monitor progress, identify delays, and take action to keep cases moving.
• Prepare professional case communications and maintain documentation.
• Track reimbursement activity and address outstanding items or delays.
• Collaborate with team members and attorneys on complex matters.
• Manage multiple cases and priorities to meet quality and productivity targets.
• Take ownership from assignment to resolution.

Skills

Strong communication

Organizational skills

Detail-oriented

Problem solving

Multitasking

Education

Bachelor's degree or equivalent

Job description

Insurance Claims Specialist

Intellivo | St. Louis, MO | Full-Time, On-Site Compensation: $52,000+ annually

Start Your Career in Healthcare & Insurance

At Intellivo, you'll build specialized experience across healthcare, insurance, claims and financial recovery. We'll teach you the industry while you manage real cases, solve problems, analyze information, and work directly with insurance companies and law firms.

Recent college graduates are encouraged to apply. Prior insurance experience is not required.

What You'll Do

• Own and actively manage a portfolio representing approximately $3M-$5M in financial exposure with responsibility for advancing cases toward resolution
• Analyze case information,identify what's needed, and determine the next steps to move each case forward
• Communicate directly with insurance companies, adjusters, and attorneys, to gather information, answer questions, and advance cases
• Investigate and solve problems involving missing, incomplete, or inconsistent information
• Monitor case progress,identify barriers or delays, and take action to keep cases moving
• Evaluate new information and determine when additional follow-up, investigation, or escalation is needed
• Prepare clear, professional case communications and maintain accurate documentation
• Track reimbursement activity and proactively address outstanding items or delays
• Collaborate with experienced team members and attorneys to work through more complex cases and issues
• Manage multiple cases and priorities while meeting quality, timeliness, and productivity expectations
• Take ownership of your cases and their progress from assignment through resolution

You May Be a Great Fit If...

You are:

• A recent college graduate ready to begin your professional career
• A strong communicator who is comfortable speaking and writing professionally
• Highly organized and able to manage multiple priorities
• Curious and enjoy investigating information and solving problems
• Detail-oriented while still keeping sight of the overall objective
• Comfortable learning structured processes and applying them consistently
• Someone who takes ownership and follows through
• Motivated by clear goals and measurable results

Or, you may already have experience in:

• Insurance or healthcare claims
• Auto or property & casualty insurance
• Workers' compensation
• Health plan or payer operations
• Medical billing or reimbursement
• Claims administration
• Legal or case-management support
• Subrogation or third-party liability
• Customer service or account management in a high-volume environment

What You'll Learn

This role gives you the opportunity to develop valuable professional and industry experience, including:

• How healthcare claims, insurance and reimbursement work together
• How health plans, insurance carriers and attorneys interact
• How to analyze and manage a portfolio of active cases
• How to investigate information and solve case-related problems
• Professional communication with insurance and legal professionals
• How effective case management contributes to successful financial outcomes
• How to manage quality, timeliness and productivity in a professional operations environment

Education & Experience

• Bachelor's degree or equivalent relevant professional experience
• Recent college graduates are encouraged to apply
• Internships, customer service, healthcare, insurance, financial services, legal support or other professional experience involving communication and organization are valuable, but not required

Why Intellivo

This is an opportunity to enter healthcare and insurance without already having specialized industry experience. You'll develop knowledge across claims, insurance, legal processes and financial recovery while building professional skills that can grow with your career.

You'll be doing real work with real financial impact, communicating with industry professionals and learning how complex insurance matters move from identification through resolution.

Who is Intellivo?

As an industry market leader in subrogation, Intellivo empowers health plans and insurers to maximize financial outcomes by identifying and pursuing more reimbursement opportunities from alternative third-party liability (TPL) payers. Through innovative technology, Intellivo accelerates the identification of reimbursement opportunities while eliminating burdensome outreach to plan members. With a 26-year history of excellence, Intellivo proudly represents more than 200 of the country's largest health plans.

Benefits That Support You Inside and Outside of Work

• Comprehensive medical, dental, and vision insurance
• 401(k) retirement savings plan with employer match
• Paid time off and paid holidays
• Company-paid life insurance and short-term and long-term disability coverage
• Employee Assistance Program with counseling, financial coaching, legal resources, career coaching, and wellness support
• Health Savings Account with company contributions for eligible employees
• Wellness, healthcare advocacy, and pet benefits
• A high-performing, collaborative culture built on ownership, accountability, continuous improvement, and meaningful impact