Insurance Claims Internship: Investigations & Resolution

aoins; Portage (MI); On-site; USD 25,000 - 30,000; Full time

Job summary

Auto-Owners Insurance is seeking student interns in Portage, MI to support claims operations. You will investigate and assemble facts, determine policy coverage, evaluate losses, and help pay or deny claims while working with agents and policyholders.

The role emphasizes strong communication, data interpretation, and the ability to handle multiple tasks with attention to detail. Sponsorship is not guaranteed.

Qualifications

• Students should be currently enrolled and entering their junior or senior year in college.
• Above-average communication skills (written and verbal).
• Ability to resolve complex issues.
• Organize and interpret data.
• Ability to handle multiple assignments.
• Detail-oriented.

Responsibilities

• Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability and pay or deny losses.
• Become familiar with insurance coverage by studying insurance policies, endorsements and forms.
• Work towards the resolution of claims, and may attend arbitrations, mediations, depositions, or trials as necessary.
• Ensure that claims payments are issued in a timely and accurate manner.
• Service the needs of agents, policyholders and others.
• Handle investigations by phone, mail and on-site investigations.

Skills

Student enrollment

Communication skills

Complex issue resolution

Data interpretation

Multitasking

Attention to detail

Job description

Auto-Owners Insurance is seeking student interns in Portage, MI to support claims operations. You will investigate and assemble facts, determine policy coverage, evaluate losses, and help pay or deny claims while working with agents and policyholders.

The role emphasizes strong communication, data interpretation, and the ability to handle multiple tasks with attention to detail. Sponsorship is not guaranteed.