Insurance Billing/Collections Assistant III (Remote) - Surgery

Washington University in St. Louis; United States; Remote; Full time

Job summary

An established industry player is seeking a detail-oriented individual to take on advanced billing and collection activities. In this role, you will act as a Lead IBC Assistant, guiding others while ensuring timely payments for physician services. You'll engage with insurance companies and collection agencies, manage discounts and adjustments, and support customer service inquiries. This position offers a unique opportunity to contribute to a vital aspect of healthcare operations while working in a collaborative office environment. If you are passionate about making a difference and have experience in billing or insurance, this role is perfect for you.

Qualifications

• High school diploma or equivalent required; post-secondary education preferred.
• 3 years of billing or insurance experience required.

Responsibilities

• Perform advanced billing and collection activities as Lead IBC Assistant.
• Make collection calls and verify accuracy of claims.

Skills

Collections Strategies

Communication

Computer Literacy

Confidential Data Handling

Medical Terminology

Office Equipment

Telephone System

Education

High school diploma or equivalent

Post-Secondary Education

Job description

Scheduled Hours 40 Position Summary Performs advanced billing and collection activities. Acts as Lead IBC Assistant. Make collection calls, verifying accuracy and completeness of claims, contacts insurance companies and collection agencies in regards to expediting payments from various payers for physician’s services. Handles discounts, adjustments and charge corrections. Job Description

Primary Duties & Responsibilities:

• May act as a Lead IBC Assistant. May train and provide guidance to other IBC Assistants.

• Performs collection follow-up duties on specific financial classifications, such as commercial insurance, self-pay, Medicare and Medicaid claims.

• Handles discounts, adjustments and charge corrections.

• Makes collection calls to insurance companies and patients to ensure timely payment of claims.

• Reviews remittance advises for rejection and accuracy of payment amounts.

• Verifies accuracy and completeness of charge tickets, monitors attachments for claims to obtain maximum reimbursements.

• Contacts insurance companies regarding posting payments and collection agencies regarding payment reports.

• Responds to questions and requests from Insurance companies.

• Supports customer service unit in answering billing and collection questions.

• Acts as back-up support for Accounts Receivable staff during peak times, vacations and illnesses.

Working Conditions:

• Normal office environment

Physical Effort:

• Typically sitting at desk or table

• Repetitive wrist, hand or finger movement (PC typing)

Equipment:

• Office equipment

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time. Required Qualifications

Education:

High school diploma or equivalent high school certification or combination of education and/or experience.

Certifications:

No specific certification is required for this position.

Work Experience:

Billing Or Insurance (3 Years)

Skills:

Not Applicable

Driver's License:

A driver's license is not required for this position.

Preferred Qualifications

Education:

No additional education beyond what is stated in the Required Qualifications section.

Certifications:

No additional certification beyond what is stated in the Required Qualifications section.

Work Experience:

Post-Secondary Education (2 Years)

Skills:

Collections Strategies, Communication, Computer Literacy, Confidential Data Handling, Medical Terminology, Office Equipment, Telephone System

Grade C08-H Salary Range $20.57 - $30.84 / Hourly The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

EEO/AA Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

Diversity Statement

Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.