Insurance Benefit Enrollment Specialist

Freddie Mac; Monroe (LA); Remote; USD 30,000 - 50,000; Full time

Job summary

A prominent organization in virtual customer service is seeking dedicated individuals to provide exceptional support to clients in a fully remote role. This position offers flexible scheduling, ongoing training, and the chance to build a rewarding career that aligns with your lifestyle. Successful candidates will possess strong communication skills and the ability to adapt in a fast-paced environment.

Benefits

Flexible schedule

Health insurance reimbursement

Weekly training sessions

Life insurance

Access to leading resources and technology

Qualifications

• Exceptional communication skills and active listening.
• Strong work ethic, self-driven and enthusiastic.
• Experience in customer service roles preferred.

Responsibilities

• Assist clients by providing exceptional service and product knowledge.
• Engage in ongoing training to enhance skills.
• Adapt to changing client demands.

Skills

Communication

Problem-Solving

Adaptability

Team Collaboration

Job description

Employer Industry: Virtual Customer Service

Why consider this job opportunity:
- Flexible schedule to balance work and personal life
- 100% remote position, allowing work from anywhere
- Weekly training sessions led by experienced leaders
- Life insurance and health insurance reimbursement offered
- Access to industry-leading resources and technology
- Opportunity to build a career around your lifestyle

What to Expect (Job Responsibilities):
- Assist existing and prospective clients by providing exceptional service and product knowledge
- Work with multiple clients throughout the day to address their needs
- Engage in ongoing training to enhance skills and knowledge
- Collaborate with team members to ensure a seamless client experience
- Adapt to changing client demands and adjust approach as necessary

What is Required (Qualifications):
- Excellent communication skills, including active listening and problem-solving
- Ability to learn, adapt, and adjust on-the-go
- Strong work ethic and drive to succeed
- Must be self-driven and enthusiastic in client interactions

How to Stand Out (Preferred Qualifications):
- Experience in customer service or client-facing roles
- Familiarity with virtual work environments
- Strong team collaboration skills

#VirtualWork #CustomerService #RemoteOpportunity #CareerDevelopment #FlexibleSchedule

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