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Pain Specialists of America ("PSA") is a Texas-based, multisite comprehensive pain management company with over 15 locations.
We are seeking a detail-oriented and experienced ASC Accounts Receivable (AR) Specialist to join our remote team. The ideal candidate will have a strong background in surgical center billing and collections, specifically with experience using eClinicalWorks (eCW) and HST systems. This role is critical to ensuring accurate and timely follow-up on outstanding insurance and patient balances.
Key Responsibilities:
- Perform daily follow-up on outstanding claims to ensure prompt and accurate reimbursement.
- Identify and resolve claim denials and underpayments through appeals and resubmissions.
- Post insurance and patient payments, adjustments, and transfers accurately and timely.
- Communicate with payers to troubleshoot issues and expedite payments.
- Reconcile accounts and work A/R aging reports to reduce outstanding balances.
- Respond to patient inquiries related to billing and insurance in a professional and timely manner.
- Ensure compliance with payer guidelines and HIPAA regulations.
- Collaborate with front-end staff and coders to correct claim errors and improve workflows.
- Maintain detailed documentation of account activity within the billing system.
- Monitor trends in denials or delays to help drive process improvements.
Preferred Experience & Skills:
- Minimum 2 years of AR experience in an ASC or surgical billing setting.
- Proficiency in eClinicalWorks (eCW) and HST or comparable billing platforms.
- Solid understanding of insurance billing, EOBs, ERA processing, and payer policies (including Medicare, BCBS, UHC, Aetna, etc.).
- Strong analytical skills and attention to detail.
- Excellent written and verbal communication skills.
- Ability to work independently in a fast-paced remote environment.
Additional Benefits:
- 401k w/ company match contribution
- Paid Time Off
- Short & Long-Term Disability
- HSA (w/ company match contribution), FSA
- Life Insurance (company paid + voluntary options)
- 10 Paid Holidays for the Year 2025
- Employee Assistance Programs
Minimum Requirements:
- Minimum of 3 years of experience in insurance AR, specifically with pain management and ASC claims.
- High school diploma or equivalent required; associate degree or billing certification preferred.
- Strong computer literacy with MS Excel and cloud-based billing platforms.
- Reliable internet and secure home workspace for remote work.
- Advanced knowledge of Excel and ability to interpret data reports.