Insurance AR Specialist

OneOncology; Nashville (TN); Remote; USD 42,000 - 60,000; Full time

Job summary

OneOncology, LLC is seeking a Medical Billing & Collections Specialist to manage accounts receivable, follow up on claims, and coordinate with patients, physicians and insurers to ensure accurate and timely payments. The ideal candidate has 3+ years of medical collections experience, oncology billing knowledge, and proficiency with HCPCS/ICD/CPT coding and common billing software.

This remote role offers flexible work options (#LI-REMOTE) with strong attention to detail and excellent

Qualifications

• High school diploma or equivalent required.
• Bachelor’s degree preferred.
• Minimum 3 years of experience in medical collections.
• Oncology healthcare experience preferred.
• Proficiency with billing systems and insurance policies.

Responsibilities

• Reviews AR in 60+ day categories and maintains accounts.
• Reviews EOBs within two weeks and documents collection activity.
• Evaluates status of accounts and prioritizes collection actions.
• Calls on outstanding balances with carriers and counsels patients on self-pay balances.
• Responds to inquiries promptly and maintains collection logs.
• Prepares daily supervisor reports with notes and documentation.
• Collaborates with other departments to gather information for account work.
• Maintains HCPCS/ICD/CPT oncology coding knowledge.

Skills

Medical billing

Collections

Insurance policies

Analytical skills

Attention to detail

Communication skills

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

MS Word

Excel

Outlook

Billing software

Job description

OneOncology is positioning community oncologists to drive the future of medical care through a patient-centric, physician-driven, and technology-powered model to help improve the lives of everyone living with cancer and other diseases. Our team is bringing together leaders to the market place to help drive OneOncology’s mission and vision.Why join us? This is an exciting time to join OneOncology. Our values-driven culture reflects our startup enthusiasm supported by industry leaders in oncology, urology, technology, and finance. We are looking for talented and highly-motivated individuals who demonstrate a natural desire to improve and build new processes that support the meaningful work of independent physicians and the patients they serve.Job Description:Role Summary:This role reviews monthly accounts receivables, follow up for resolution, insurance contact and claim re-files when necessary. Responsible for all aspects of insurance management of assigned payers including follow-up, research, and problem resolutions. The individual will need to have expertise in medical billing and collections, as well as a strong understanding of insurance reimbursement processes and regulations related to proton therapy, radiation therapy, and radiology services. The successful candidate will work closely with patients, physicians, and insurance companies to ensure that accurate and timely payments are received, and outstanding balances are collected.Responsibilities:Works and/or maintains every account in the assigned AR in the 60+ day categories. Reviews EOBs within a two-week turnaround.Documents accurate collection activity in the collection tracking notes.Evaluates status of accounts and prioritizes collection action (letters, phone calls, staff assistance).Calls on outstanding balances due from carriers in a timely manner.Telephone, interview, and counsel patients on outstanding self-pay balances.Responds to incoming telephone or mail inquiries in a prompt, timely manner.Completes write-off adjustment forms for accounts needing necessary adjustments and turns in to supervisor with appropriate documentation attached.Maintains collection logs for distribution to other teams for use in identifying areas needing attention/correction.Advises supervisor of any unusual collection accounts as they become delinquent or are in question.Prepares daily user reports for supervisor review and filing along with appropriate notes/documentation.Works with other departments to gather necessary information for proper account work/collection activity.Maintains a complete understanding of HCPCS/ICD/CPT oncology coding and specific carrier requirements/knowledge.Additional responsibilities may be assigned to help drive our mission of improving the lives of everyone living with cancer.Required Qualifications:High school diploma or equivalent requiredBachelor’s degree preferredMinimum of 3 years of experience in medical collections required, preferably in an Oncology healthcare settingRadiation Oncology/Proton experience a plusExpertise in insurance policies and regulations related to medical billing, including Medicare and MedicaidEssential Competencies:Attendance is an essential job function.Detailed knowledge of billing, HCPCS, CPT and ICD codesPrevious commercial collections experience preferredAbility to work effectively with all levels of management and other colleagues, demonstrating initiative, mature judgment and customer service orientation.Effective verbal and written communications, including active listening skills and skill in presenting findings and recommendations.Exceptional Multi-tasking, organizational skills and superb attention to detail.Strong analytical skillsSkill in negotiating issues and resolving problems.Excellent customer service skills.Proficient in the use of end-user computer applications regarding productivity (MS Word, Excel, Outlook), database and patient billing and other medical information systems.Ability to operate various types of office equipment.Must possess high degree of professionalism and adaptability.#LI-REMOTE