Insurance Analyst I – Patient Financial Services

Eisenhower Medical Center; Rancho Mirage (CA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Benefits package

Matched retirement plan

Job summary

Eisenhower Health is seeking an Accounts Receivable/Billing Specialist to support the hospital's revenue cycle. You will work within Receivables Workstation and collaborate with various departments to ensure timely claim processing and payment resolution.

The role requires strong customer service, attention to detail, and knowledge of medical terminology to interpret payer contracts and guidelines. Daily tasks include contacting patients, following up on denials, and maintaining accurate records.

Qualifications

• Ability to handle multiple accounts and maintain accuracy in processing claims.
• Strong communication and problem-solving skills for patient interactions and payer follow-ups.
• Knowledge of medical terminology and payer requirements to resolve denials and questions.

Responsibilities

• Manage new accounts and follow up on claims to collect payment.
• Interface with hospital departments to obtain information needed to process or resolve claims.
• Contact patients or guarantors to solicit payment on accounts.
• Follow up daily on payer websites and via phone to promote collection of accounts.
• Maintain accurate notes in the electronic account file and track status.

Skills

Customer service

Problem solving

Medical terminology

Payer contracts

Regulatory guidelines

Data entry

Interdepartmental communication

Tools

Receivables Workstation

Job description

Eisenhower Health is seeking an Accounts Receivable/Billing Specialist to support the hospital's revenue cycle. You will work within Receivables Workstation and collaborate with various departments to ensure timely claim processing and payment resolution.

The role requires strong customer service, attention to detail, and knowledge of medical terminology to interpret payer contracts and guidelines. Daily tasks include contacting patients, following up on denials, and maintaining accurate records.