Insurance Analyst, Claims Insights - Remote

AAA - CSAA Insurance Group; Illinois City (IL); Remote; USD 70,000 - 90,000; Full time

Job summary

A leading insurance provider is seeking an Insurance Analyst, Claims Insights to support data analysis and operational efficiency. The ideal candidate will have over 5 years of experience in research and analytics, proficiency in SAS, SQL, Python, and Power BI, and strong communication skills. Join a commitment to innovation and adaptability in a remote-friendly work environment.

Benefits

Performance bonus

401(k) with company match

Career development opportunities

Qualifications

• 5+ years of directly related experience.
• Ability to structure and conduct analyses.
• Proficiency in SAS, SQL, Python, and Power BI required.

Responsibilities

• Perform research, modeling, and data collection from Claims.
• Review reporting to identify trends for operational improvement.
• Lead analysis to understand root causes and communicate findings.

Skills

Research skills

Statistical analysis

Analytical skills

SAS

SQL

Python

Power BI

Microsoft Excel

Teamwork

Communication skills

Education

Bachelor's degree in relevant field

Tools

Microsoft Office Suite

Visual Basic

Snowflake

Job description

External candidates: In order for your application to be correctly processed please sign-in before you apply

Internal candidates: Please go to Workday and click "Find Jobs" link under Career

Thank you for considering opportunities with us!

Job Title

Insurance Analyst, Claims Insights - Remote

Requisition Number

R7358 Insurance Analyst, Claims Insights - Remote (Open)

Location

California - Home Teleworkers

Additional Locations

Alabama - Home Teleworkers, Alabama - Home Teleworkers, Arizona - Home Teleworkers, Arkansas - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers, Nebraska - Home Teleworkers

Job Information

CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the top personal lines property and casualty insurance groups in the U.S. Our employees proudly live our core beliefs and fulfill our enduring purpose to help members prevent, prepare for and recover from life\'s uncertainties, and we\'re proud of the culture we create together. As we commit to progress over perfection, we recognize that every day is an opportunity to be innovative and adaptable. At CSAA IG, we hire good people for a brighter tomorrow. We are actively hiring for an Insurance Analyst III, Claims Insights! Join us and support CSAA IG in achieving our goals.

Your Role:

CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the top personal lines property and casualty insurance groups in the U.S. Our employees proudly live our core beliefs and fulfill our enduring purpose to help members prevent, prepare for and recover from life\'s uncertainties, and we\'re proud of the culture we create together. As we commit to progress over perfection, we recognize that every day is an opportunity to be innovative and adaptable. At CSAA IG, we hire good people for a brighter tomorrow. We are actively hiring for an Insurance Analyst III, Claims Insights! Join us and support CSAA IG in achieving our goals.

Your work:

• Perform research, modeling, forecasting and coordination of data collection from Claims and other groups.
• Review and interpret current reporting, identifying trends to improve operational efficiency, product performance.
• Leading complex analysis to understand the root cause of the underline trends and effectively communicate the findings to senior management.
• Ability to understand and deliver insights by monitoring internal claims loss data and incorporating Industry trends.
• Support accountability and ownership in the claims process by providing an accurate and unbiased picture of claims operations.
• Leverage Industry data and knowledge to evaluate the results in relation with Industry.
• Working cross-functionally with our internal stakeholders in Claims, Product, Actuarial, Finance and Technology to identify new trends and initiatives.
• Provide guidance and mentorship to junior analysts.

Required Experience, Education and Skills

• 5+ years of directly related experience
• Excellent research, statistical, analytical, processing and mathematical skills with ability to structure and conduct analyses
• Strong proficiency in SAS, SQL, Python, Snowflake, Visual Basic, Power BI and various structured analysis and design techniques
• Proficiency in Microsoft Office Suite and Sharepoint, especially Microsoft Excel and PowerPoint as we work with these tools daily
• Bachelor\'s degree in mathematics, business, statistics, economics, computer science or equivalent combination of education and experience
• Adaptability and the capability of multi-tasking and strong time management
• Ability to make effective formal presentations
• Ability to work in a team environment
• Solid communication and presentation skills (written, verbal, and listening).

What would make us excited about you?

• Knowledge of insurance and rate-making concepts
• Pursuit or completion of industry-relevant continuing education, including graduate degrees, MBS, risk and insurance designations from The Institutes (AINS, AIC, ARM, CPCU, etc.), and actuarial exams and designations (ACAS, FCAS, CERA).
• Advanced degree in related field
• Demonstrated analytical agility and curiosity. Passion for learning new things, with an interest in technology.
• Direct claims experience or analytical actuarial experience (preferred)
• Demonstrated ability to perform in a fast-paced environment with multiple priorities and deadlines.
• Excellent analytical and communication skills with ability to translate complex concepts into simple story.
• Proven history of taking initiative and driving projects to completion with minimal guidance.
• Strong research and analytical (quantitative and/or qualitative) skills with ability to perform analysis and identify solutions to issues.
• Strong data visualization skills (experience with PowerBI a plus).
• Insurance product, price, underwriting and Claims knowledge, with working knowledge of personal lines Claims Operation.
• Demonstrates a company ownership mindset, thinking beyond boundaries of their own area
• Actively shapes our company culture (e.g., participating in employee resource groups, volunteering, etc.)
• Lives into cultural norms (e.g., willing to have cameras when it matters: helping onboard new team members, building relationships, etc.)
• Travels as needed for role, including divisional / team meetings and other in-person meetings
• Fulfills business needs, which may include investing extra time, helping other teams, etc

CSAA IG Careers

At CSAA IG, we’re proudly devoted to protecting our customers, our employees, our communities, and the world at large. We are on a climate journey to continue to do better for our people, our business, and our planet. Taking bold action and leading by example. We are citizens for a changing world, and we continually change to meet it.

Join us if you…

• BELIEVE in a mission focused on building a community of service, rooted in inclusion and belonging.
• COMMIT to being there for our customers and employees.
• CREATE a sense of purpose that serves the greater good through innovation.

Recognition: We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more! Read more about what we offer and what it is like to be a part of our dynamic team at the following link: careers.csaa-insurance.aaa.com/us/en/benefits

In most cases, you will have the opportunity to choose your preferred working location from the following options when you join CSAA IG: remote, hybrid, or in-person. Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don’t miss important updates from us.

If a reasonable accommodation is needed to participate in the job application or interview process, please contact [e-mail].

As part of our values, we are committed to supporting inclusion and diversity at CSAA IG. We actively celebrate colleagues’ different abilities, sexual orientation, ethnicity, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.

We are always recruiting, retaining, and promoting a diverse mix of colleagues who are representative of the U.S. workforce. The diversity of our team fosters a broad range of ideas and enables us to design and deliver a wide array of products to meet customers’ evolving needs.

CSAA Insurance Group is an equal opportunity employer.

If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location, experience, or education.

Must have authorization to work indefinitely in the US.

Please note we are hiring for this role remote anywhere in the United States with the following exceptions: Hawaii and Alaska.

#LI-SD1

Knowledge, Skills and Abilities

Required:

• Superior research, statistical, analytical, processing and mathematical skills with ability to structure and conduct analyses
• Adaptability and the capability of multi-tasking and strong time management
• Ability to make effective formal presentations
• Strong oral and written communication skills
• Ability to work in a team environment
• Ability to coach and mentor co-workers and give feedback as required

Preferred:

• Knowledge of insurance, accounting and rate-making concepts
• Proficiency in Microsoft Office Suite, SAS, SQL, Visual Basic and various structured analysis and design techniques

Education, Work Experience, Licenses & Certifications

Required:

• Bachelor\'s degree in mathematics, business, statistics, economics, computer science or equivalent combination of education and experience
• Typically 5+ years of directly related experience

Preferred:

• Advanced degree in related field and/or CPCU designation