Insurance Agent (Licensed Personal Lines, P&C) (Bilingual: Spanish) - Remote

Talkpush; Kentucky; Remote; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) retirement plan

Paid time off & holidays

Work-from-home with company-supplied技术

Job summary

Concentrix is seeking a remote Bilingual Insurance Agent (P&C) licensed in the U.S. to deliver exceptional customer experiences for a Fortune 500 brand. The role emphasizes training, career growth, and work-from-home flexibility while maintaining high-quality service.

You will handle quotes, policy inquiries, and cross-sell opportunities in a fast-paced environment, supporting a diverse global team and leveraging tech-powered solutions to drive customer satisfaction.

Qualifications

• 1+ years of sales experience in various channels
• Active resident license to sell Property & Casualty (P&C) insurance
• Bilingual in Spanish and English
• Able to work in a fast-paced, high-energy environment
• Proven sales skills with the ability to influence customers and close
• Verifiable high school diploma or GED
• Strong computer navigation and PC skills
• Ability to multitask with CRM tools and quoting systems
• Must have high-speed internet and a US address
• Smartphone for authentication and communication

Responsibilities

• Sell insurance products by gathering information, generating quotes, and binding policies
• Respond to inbound inquiries related to policy coverage, billing, and service
• Resolve questions and service issues with professionalism and accuracy
• Demonstrate empathy and active listening to ensure customers feel heard
• Educate customers on policy options and documentation steps
• Identify cross-selling and up-selling opportunities
• Document interactions to ensure accuracy and continuity
• Work from a quiet home environment maintaining professionalism
• Deliver expert customer experiences with a smile

Skills

Sales experience

Bilingual (Spanish/English)

Active P&C license

CRM familiarity

High-speed internet

Smartphone for authentication

Proficient with office software

Education

High school diploma or GED

Tools

CRM tools

Quoting systems

Job description

Join our award-winning “One Concentrix” team as a Bilingual Insurance Agent (P&C)! We’re looking for passionate game-changers to deliver exceptional customer experiences and tech-based solutions for one of the world’s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)

Must have an active resident license to sell Property & Casualty insurance with preferably NO Appointments and be Spanish/English Bilingual

Are you looking for a “work from home” career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns “World’s Best Workplaces,” “Best Company Culture,” and “Best Companies for Career Growth” awards every year? Then a remote Bilingual Insurance Agent (P&C) position at Concentrix is the right place for you!

As a remote Bilingual Insurance Agent (P&C), you’ll join an organically diverse team from around the globe where all members contribute to and support each other’s success and wellbeing, proudly united as “game-changers.” Together, we serve as the intelligent transformation partner for the world’s best-known brands, delivering exceptional customer experiences with tech-powered innovation.

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great “work from home” opportunity that will allow you to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and ongoing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you’ve always envisioned.

WHAT YOU WILL DO IN THIS ROLE

• Sell insurance products by gathering information, generating quotes, and binding policies while meeting performance goals.
• Respond to inbound customer and agent inquiries related to policy coverage, billing, and service using clear and confident communication.
• Resolve questions and service issues that require a valid insurance license with professionalism and accuracy.
• Demonstrate empathy and active listening, ensuring every customer feels heard and supported throughout the interaction.
• Educate customers on policy options and documentation, clearly explaining the required steps or updates.
• Identify opportunities for cross-selling and upselling additional products that align with the customer’s needs.
• Document interactions thoroughly to ensure accuracy, consistency, and continuity of service.
• Work from a quiet, distraction-free home environment, maintaining professionalism in all communications.
• Deliver expert customer experiences…with a smile.

YOUR QUALIFICATIONS

• 1+ years of sales experience (inbound/outbound sales, upselling, cross‑selling, retail or consultative selling)
• Active resident license to sell Property & Casualty (P&C) insurance
• Proven ability to work in a fast‑paced, high‑energy environment
• Proven sales skills with the ability to influence customers and close the sale. Must be bilingual.
• Demonstrated success meeting or exceeding sales targets
• Verifiable high school diploma or GED
• Strong computer navigation skills and solid PC knowledge
• Ability to multitask effectively while managing CRM tools, quoting systems, and customer interactions
• High‑speed internet
• No wireless, hotspots, or satellite connections
• A smartphone for authentication and communication
• Must reside in the United States or have a valid U.S. residential address

WHAT’S IN IT FOR YOU

• Competitive tiered pay starting at $20/hr., increasing to $22/hr. during nesting training period, with performance-based raises up to $23–$24 after 90 days. (pay rate will not be below applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.
• Lucrative employee referral bonus opportunities
• DailyPay enrollment option to access pay "early," when you want it
• Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarthChampions, and more
• Health and wellness programs with trained partners to help promote a healthy you
• Mentorship programs that support your rewarding career journey
• Work-from-home convenience with company-supplied technologies
• Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
• Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
• A range of other perks and benefits

REIMAGINE THE BEST VERSION OF YOU!

JOB AVAILABILITY

We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.

Physical and Mental Requirements:

The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

For more information regarding your EEO rights as an applicant, please visit the following websites:

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting [e-mail]. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization:

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE