Insurance Agency Receptionist – Growth & Benefits

Erica Ruiz - State Farm Agent; Los Alamitos (CA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus

Competitive salary

Health insurance

Paid time off

Training & development

Opportunity for advancement

Job summary

Erica Ruiz - State Farm Agent is seeking a receptionist to join a small, friendly office in Los Alamitos. The role focuses on greeting customers, scheduling appointments, maintaining records, and assisting the team with administrative tasks.

The ideal candidate is organized, client-focused, comfortable with sales conversations, and proficient with Microsoft Office and CRM systems. We offer a supportive environment, benefits, and opportunities for growth.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Communication

Customer service

Organizational skills

Multitasking

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Erica Ruiz - State Farm Agent is seeking a receptionist to join a small, friendly office in Los Alamitos. The role focuses on greeting customers, scheduling appointments, maintaining records, and assisting the team with administrative tasks.

The ideal candidate is organized, client-focused, comfortable with sales conversations, and proficient with Microsoft Office and CRM systems. We offer a supportive environment, benefits, and opportunities for growth.