Insurance Agency Intern: Client Relations & Growth

Scott Hardin - State Farm Agent; Cartersville (GA); On-site; USD 16,531 - 27,552; Full time

Benefits offered by this job

Competitive salary

Flexible schedule

Job summary

Scott Hardin State Farm is seeking an organized and efficient intern to support insurance agents, handle administrative duties, and help cultivate new customer relationships in a fast-paced office.

As an intern you will gain hands-on experience in customer service, policy information, and simple sales outreach while balancing coursework. You will join a collaborative team that values attention to detail and a proactive, professional attitude.

Qualifications

• To be eligible for an internship, you must be a full-time student currently enrolled in an undergraduate or post-graduate program throughout the duration of the internship.
• Coursework or expressed interest in areas such as Insurance, Financial Services, Real Estate, Marketing, etc.
• Ability to work collaboratively as part of a team, as well as operate independently
• Effective customer service and interpersonal skills, including the ability to create, build, and maintain relationships with internal and external parties
• Prioritization, time management, and organizational skills to meet deadlines while maintaining attention to detail

Responsibilities

• Assist the business goals of the insurance agency with mutually agreed upon expectations.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

Skills

Customer service

Interpersonal skills

Team collaboration

Time management

Organization

Attention to detail

Sales mindset

Education

Undergraduate or postgraduate student

Enrollment in full-time studies

Job description

Benefits:

• Competitive salary
• Flexible schedule

ROLE DESCRIPTION:
Scott Hardin State Farm is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As an Intern with our agency, your attention to detail, dedication to customer relations, and sales-mindedness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast-paced environment pave an entryway for growing your career and expanding your income.

We look forward to incorporating your energy and marketing perspective into our team as we build success together.

RESPONSIBILITIES:

• Assist the business goals of the insurance agency with mutually agreed upon expectations.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS:

• To be eligible for an internship, you must be a full-time student currently enrolled in an undergraduate or post-graduate program throughout the duration of the internship.
• Coursework or expressed interest in areas such as Insurance, Financial Services, Real Estate, Marketing, etc.
• Ability to work collaboratively as part of a team, as well as operate independently
• Effective customer service and interpersonal skills, including the ability to create, build, and maintain relationships with internal and external parties
• Prioritization, time management, and organizational skills to meet deadlines while maintaining attention to detail