Insurance Advisor

Jewelers Mutual; United States; On-site; USD 85,000 - 130,000; Full time

Benefits offered by this job

Performance bonuses

Generous paid time off

401(k) retirement plan with company-m

Charitable gift matching and volunteer

Job summary

Jewelers Mutual is seeking a Commercial Lines Insurance Advisor to manage a portfolio of mid-to-large revenue clients while driving new business opportunities. The ideal candidate brings a strong insurance background, exceptional relationship-building skills, and a proactive approach to client management and growth.

The role focuses on maintaining client relationships, designing comprehensive insurance programs, and collaborating with underwriters to deliver tailored solutions.

Qualifications

• Experience in commercial lines sales and client management.
• Active Property & Casualty license.
• Strong knowledge of insurance products, policies, and coverage options.
• Excellent communication, negotiation, and presentation skills.
• Results-oriented with targets and revenue growth focus.

Responsibilities

• Manage client relationships as the primary contact for insurance inquiries.
• Oversee a portfolio of mid-to-large revenue clients; identify upsell opportunities.
• Drive new business through needs assessments and tailored proposals.
• Analyze client exposures and design comprehensive insurance programs.
• Build relationships with underwriters for customized client solutions.
• Maintain accurate client records, policy documentation, and renewal schedules.
• Identify opportunities to improve processes for efficiency and client service.

Skills

Commercial lines sales

Client management

Negotiation

Communication

Education

Bachelor’s degree in business or related field

CIC/CPCU/CRM certifications (preferred)

Tools

CRM software

Job description

Summary

The Commercial Lines Insurance Advisor manages a portfolio of mid-to-large revenue tier clients while also generating new business opportunities. The ideal candidate will possess a strong background in insurance, exceptional relationship-building skills, and a proactive approach to client management and business development.

Why Jewelers Mutual

Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation.

As a technology focused organization, we embrace cutting-edge tools and data-driven insights to continuously improve our products, services, and customer experience. Our mission is to be the industry’s most trusted advisor by investing in our people, adopting new technologies, and striving for excellence.

We’re dedicated to fostering growth through collaboration, powered by bold thinking, teamwork, and the passion of our people.

Here, you’ll

• Move fast and embrace change
• Always look for better ways
• Grow, thrive, and help shape what’s next

Join us and be part of a culture where you can make an impact while building your future.

What You’ll Do

• Client Relationship Management: Take ownership of client relationships, serving as the primary point of contact for all insurance-related inquiries and needs. Retain clients by building strong relationships and ultimately becoming a strategic business partner. Develop and maintain deep relationships with key clients, understanding their unique requirements and providing tailored insurance solutions. Explore clients’ other business operations to become their holistic insurance agent of choice. Maximize opportunities to educate clients about loss prevention and security strategies, product features, and carrier underwriting recommendations.
• Key Client Management: Effectively manage a portfolio of mid-to-large revenue tier clients, ensuring their insurance needs are met promptly and efficiently. Identify opportunities for upselling or cross-selling additional insurance products and services.
• New Business Production: Drive revenue growth through strategic account management, client retention, and new business sales. Identify potential clients, conduct thorough needs assessments, and present comprehensive insurance proposals to secure new accounts. Conduct coverage gap analyses to advise clients of potential exposures and solutions, resulting in the addition of necessary lines of business.
• Risk Analysis and Program Design: Analyze client exposures and design comprehensive insurance programs that effectively mitigate risks while aligning with their budget and goals. Conduct coverage gap analyses to advise clients of potential exposures and solutions, resulting in the addition of necessary lines of business.
• Carrier and Underwriter Relationship Building: Build strong relationships with underwriters to leverage their expertise and secure customized solutions for clients. Maintain open communication channels to facilitate smooth transactions and address any issues promptly.
• System and Policy Compliance: Maintain accurate client records, policy documentation, and renewal schedules. Process policy endorsements, amendments, and other administrative tasks accurately and efficiently. Assist with maintaining compliance with industry regulations and agency standards.
• Process Improvement: Identify opportunities for process improvement and contribute ideas to enhance operational efficiency and client service delivery.
• Confidentiality: Maintain strict confidentiality in handling client information and adhere to all privacy regulations and protocols.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What You’ll Bring

Leadership Responsibilities

None

Minimum Qualifications

• Proven experience in commercial lines insurance sales and client management
• Active Property & Casualty insurance license
• Strong understanding of insurance products, policies, and coverage options
• Excellent communication, negotiation, and presentation skills
• Results-oriented mindset with a focus on exceeding sales targets and revenue goals

Preferred Qualifications

• Bachelor’s degree in business, finance, or related field preferred
• Advanced industry designations such as CIC, CPCU, CRM, or similar is preferred
• Ability to work independently, prioritize tasks, and meet deadlines
• Proficiency in industry-specific software and CRM systems

Certificates, Licenses, Registrations

• Active Property & Casualty insurance license required

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Occasionally required to stand; walk; use hands to finger, handle, or touch objects or controls; and talk or hear.

What We Offer You

• Competitive Compensation & Benefits: Includes performance bonuses, generous paid time off, and a top-tier retirement program with 401(k) matching and additional company contributions.
• Collaborative Culture: Work alongside talented, passionate peers who value ownership and continuous learning.
• Community & Giving: Benefit from 50% charitable gift matching and paid volunteer time to support nonprofit causes
• Great Place to Work® Certified: Join a team recognized for an environment of innovation and growth.

Accessibility and Accommodations

We are committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage of the application or interview process, please let us know by contacting [e-mail].

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.