Insurance Adjuster (Remote)

Sompo International; Austin (TX); Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

Two medical plans to choose from

Dental benefits incl. orthodontia

FSAs for Health Care & Dependent Care

Company-paid Life & AD&D

401(k) Retirement Savings Plan

Generous paid time off

Job summary

Sompo International is seeking a Crop Insurance Adjuster to support MPCI, Private Products and Named Peril claims from a remote Texas location, ideally San Antonio and nearby areas. Responsibilities include field inspections, map reading, and maintaining relationships with policyholders and colleagues.

The role requires experience with crop insurance claims, strong customer service, and the ability to travel within a two-hour radius, with potential for extended travel as needed.

Qualifications

• 2 years' experience handling crop insurance claims, preferred.
• 2 years' experience as a crop insurance adjuster, preferred.
• High school diploma or equivalent, or equivalent combination of education and experience.
• Ability to work both in an office setting and outdoors in a farm environment.
• Ability to remain focused on exceptional customer service, both internally and externally.
• Working knowledge of crop insurance regulations, policies, procedures and best practices.
• Willingness to take initiative and work with minimal supervision.
• Ability to walk in agricultural fields, up to 3 miles.
• Ability to climb agricultural storage bins, up to 75 feet.
• Ability to work extended hours, weekend, holidays and/or as needed.

Responsibilities

• Build and maintain professional relationships with the Area Claim Supervisor, policyholders, agents, and other adjusters.
• Complete field inspections, read maps and aerial imagery, measure fields, and measure storage bins.
• Utilize company software proficiently including daily monitoring of all company communications.
• Follow FCIC, State, and Company rules and regulations, policies, and procedures for MPCI and Private Products.
• Complete initial and ongoing training and certifications as required by FCIC and State Regulations.
• Train field claims staff on claim procedures, best practices, and compliance standards.

Skills

Field inspections

Customer service

Policyholder relations

Claim processing

Reading maps imagery

Regulatory knowledge

Travel readiness

Education

High school diploma or equivalent

Tools

Company software

FCIC compliance software

CRM systems

Job description

Company Overview

As one of the leading writers of Federal Crop Insurance, AgriSompo North America combines industry experience, resources, capital and talent to deliver both traditional and innovative crop insurance and productivity tools to farmers, ranchers, insurers and agribusinesses in the United States. AgriSompo North America is a part of AgriSompo, Sompo International’s global agriculture platform. This platform is an integrated underwriting, technology and distribution platform delivering innovative insurance and reinsurance solutions to agriculture partners worldwide. Sompo International, AgriSompo’s parent company, is a global organization driven by its core values, a carrier that holds promise, trust and the commitment to protect. Through operating subsidiaries, Sompo International writes agriculture, casualty and other specialty, professional lines, property, marine/energy and aviation lines of insurance and catastrophe, property, casualty, professional lines and specialty lines of reinsurance. As a leading provider of crop insurance and other agricultural risk management tools, we recognize that our success is derived directly from those whose contributions matter most: our people. Sompo has a unique opportunity for a Crop Insurance Adjuster to support our Multi-Peril Crop Insurance (MPCI), Private Products and Named Peril claims group.

Position Summary

Location: This position will be based remotely in Texas ideally in San Antonio and the surrounding areas. Actual responsibilities will vary depending on daily needs and type of customer supported.

Responsibilities

• Build and maintain professional relationships with the Area Claim Supervisor, policyholders, agents, and other adjusters.
• Complete field inspections, read maps and aerial imagery, measure fields, and measure storage bins.
• Utilize company software proficiently including daily monitoring of all company communications.
• Follow FCIS, State, and Company rules and regulations, policies, and procedures for MPCI and Private Products.
• Complete initial and ongoing training and certifications as required by FCIC and State Regulations.
• Train field claims staff on claim procedures, best practices, and compliance standards.

Qualifications

• 2 years' experience handling crop insurance claims, preferred.
• 2 years' experience as a crop insurance adjuster, preferred.
• High school diploma or equivalent, or equivalent combination of education and experience.
• Ability to work both in an office setting and outdoors in a farm environment.
• Ability to remain focused on exceptional customer service, both internally and externally.
• Working knowledge of crop insurance regulations, policies, procedures and best practices.
• Willingness to take initiative and work with minimal supervision.
• Ability to walk in agricultural fields, up to 3 miles.
• Ability to climb agricultural storage bins, up to 75 feet.
• Ability to work extended hours, weekend, holidays and/or as needed.

Physical Demands

The physical environment requires work in both indoor and outdoor settings, including exposure to varying weather conditions such as heat, cold, humidity, and dryness. Use of personal protective equipment is frequently required.

This role also involves up to 50% travel, primarily within a two-hour driving distance from the assigned home office. Occasional out-of-town travel may be necessary for trainings and meetings.

Compensation & Benefits

We offer competitive, high-quality compensation and benefit programs to eligible employees. Our compensation program is built on a foundation that promotes a pay-for-performance culture, resulting in higher incentive awards, on average, when the Company does well and lower incentive awards when the Company underperforms. The total compensation opportunity for all regular, full-time employees is a combination of base salary and incentives that gets adjusted upfront based on overall Company performance with final awards based on individual performance.

• Two medical plans to choose from, including a Traditional PPO & a Consumer Driven Health Plan with a Health Savings account providing a competitive employer contribution.
• Dental benefits including orthodontia benefits for adults and children.
• Health Care & Dependent Care Flexible Spending Accounts.
• Company-paid Life & AD&D benefits, including the option to purchase Supplemental life coverage for employee, spouse & children.
• Company-paid Disability benefits with very competitive salary continuation payments.
• 401(k) Retirement Savings Plan with competitive employer contributions.
• Competitive paid-time-off programs, including company-paid holidays.
• Employee Assistance Program.
• Tax-Free Commuter Benefit.
• Tuition Reimbursement & Professional Qualification benefits.

Company Culture

At Sompo, our shared purpose is to create meaningful value for clients, communities, and each other. We strive to foster a workplace where everyone feels respected, included, and empowered to excel. As a global organization, we embrace diversity and champion equal opportunity. Guided by our core values—Accountability, Agility, Collaboration, Development, and Integrity—we build trust and support one another to achieve our goals worldwide.