Crop Insurance Adjuster

Sompo International; Indianapolis (IN); Remote; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical benefits

401(k) plan

Paid time off

Dental & vision benefits

Job summary

AgriSompo North America, part of Sompo International, is seeking a Crop Insurance Adjuster to support MPCI and Private Products claims. The role is remote-based in Indiana, with travel within a two-hour radius of the home office.

You will build relationships with policyholders and agents, assess damages, and ensure compliance with FCIC/state regulations. Ideal candidates have at least two years' experience in crop insurance claims or as adjusters, and possess a valid driver's license and CAPP

Qualifications

• Two years' experience handling crop insurance claims.
• Two years' experience as a crop insurance adjuster.
• Requires CAPP certification and valid driver's license.

Responsibilities

• Build and maintain relationships with policyholders, agents, and supervisors.
• Transmit loss information to determine potential damages per procedures.
• Perform field inspections and read maps/aerial imagery.
• Utilize company software for daily communications and records.
• Follow FCIC and state rules for MPCI and Private Products.
• Complete required FCIC/state trainings and certifications.
• Explain adjusting procedures to policyholders and agents.
• Investigate crop damage and determine indemnities.
• Train field staff on claims procedures and compliance.
• Willingness to learn new crops.

Skills

Crop insurance claims

Crop insurance adjuster

Education

High school diploma

CAPP certification

Job description

Job Description

As one of the leading writers of Federal Crop Insurance, AgriSompo North America combines industry experience, resources, capital and talent to deliver both traditional and innovative crop insurance and productivity tools to farmers, ranchers, insurers and agribusinesses in the United States. Our organization operates within a culture rooted in ethics, integrity and a belief that accountability, collaboration and agility are crucial to long‑term success.

AgriSompo North America is a part of AgriSompo, Sompo International’s global agriculture platform. This platform is an integrated underwriting, technology and distribution platform delivering innovate insurance and reinsurance solutions to agriculture partners worldwide. Sompo International, AgriSompo’s parent company, is a global organization driven by its core values, a carrier that holds promise, trust and the commitment to protect. Through operating subsidiaries, Sompo International writes agriculture, casualty and other specialty, professional lines, property, marine/energy and aviation lines of insurance and catastrophe, property, casualty, professional lines and specialty lines of reinsurance.

As a leading provider of crop insurance and other agricultural risk management tools, we recognize that our success is derived directly from those whose contributions matter most: our people. AgriSompo North America has major offices in Lenexa, Kansas and Des Moines, Iowa as well as regional offices around the country. A shared commitment to integrity, accountability, collaboration and agility define our culture, and we strive to create exceptional value for our clients and shareholders and maintain AgriSompo North America as a desirable place to work.

Crop Insurance Adjuster

Sompo has a unique opportunity for a Crop Insurance Adjuster to support our Multi‑Peril Crop Insurance (MPCI), Private Products and Named Peril claims group.

Location

This position will be based remotely in Indiana , ideally in West Central Indiana or surrounding areas. We strive for collaboration which is why we offer a work environment where our employees thrive and develop long lasting careers.

Our business, your impact, our opportunity:

What you’ll be doing:

• Build and maintain professional relationships with the Area Claim Supervisor, policyholders, agents, and other adjusters
• Record and transmit loss information to accurately determine potential damages in accordance to established loss adjustment procedures (FCIC, NCIS and Company)
• Complete field inspections, read maps and aerial imagery, measure fields and measure storage bins
• Utilize company software proficiently including daily monitoring of all company communications
• Follow FCIS, State, and Company rules and regulations, policies, and procedures for MPCI and Private Products
• Complete initial and ongoing training and certifications as required by FCIC and State Regulations
• Explain adjusting procedures and related findings to the policyholder and agent
• Perform fact‑finding and investigate crop damage, record information, and transmit information to accurately determine potential indemnities
• Train field claims staff on claim procedures, best practices, and compliance standards
• Willingness to learn new crops

What you’ll bring:

• 2 years' experience handling crop insurance claims, preferred
• 2 years' experience as a crop insurance adjuster, preferred

Required license and certification: CAPP certification and valid driver’s license with a satisfactory driving record and applicable State license.

High school diploma or equivalent, or equivalent combination of education and experience

Knowledge, Skills, and Abilities

• Basic mathematical skills (add, subtract, multiply, divide).
• Effective interpersonal, oral, and written communication skills with the ability to interact with all levels of people within and outside the organization.
• Ability to complete documentation requirements.
• Ability to utilize analytical thinking; find facts and solve problems.
• Ability to remain self-motivated and efficient.
• Ability to work both in an office setting and outdoors in a farm environment.
• Ability to work well both independently and within a team environment.
• Ability to remain focused on exceptional customer service, both internally and externally.
• Working knowledge of crop insurance regulations, policies, procedures and best practices.
• Works effectively under pressure and able to work within tight deadlines.
• Willingness to take initiative and work with minimal supervision.
• Strong time management skills with ability to prioritize.

Physical Requirements & Work Conditions

• Ability to lift/push/pull up to 50 lbs. occasionally; including ladders, bushels, ramps for off road vehicles.
• Ability to walk in agricultural fields, up to 3 miles.
• Ability to climb agricultural storage bins, up to 75 feet.
• Ability to climb, crawl, stoop, kneel and balance.
• Ability to climb ladders and perform work at significant heights.
• Ability to perform work in confined spaces.
• Ability to work outside in extreme weather conditions.
• Ability to work in an environment with high dust levels around grain and other bulk products.
• Ability to meet requirement of and utilize all applicable PPE, when applicable.
• Ability to work extended hours, weekend, holidays and/or as needed.
• Uses peripheral vision and depth perception for tasks being performed.

Environmental Conditions

The work environment described is intended to represent the typical conditions an employee may encounter while performing the essential functions of this role. The physical environment requires work in both indoor and outdoor settings, including exposure to varying weather conditions such as heat, cold, humidity, and dryness. Use of personal protective equipment is frequently required.

This role also involves up to 50% travel , primarily within a two-hour driving distance from the assigned home office. Occasional out-of-town travel may be necessary for trainings and meetings.

Compensation

Actual compensation for this role will depend on several factors including the cost of living associated with your work location, your qualifications, skills, competencies, and relevant experience.

At Sompo, we recognize that the talent, skills, and commitment of our employees drive our success. This is why we offer competitive, high-quality compensation and benefit programs to eligible employees.

Our compensation program is built on a foundation that promotes a pay-for-performance culture, resulting in higher incentive awards, on average, when the Company does well and lower incentive awards when the Company underperforms. The total compensation opportunity for all regular, full‑time employees is a combination of base salary and incentives that gets adjusted upfront based on overall Company performance with final awards based on individual performance.

Benefits

• Two medical plans to choose from, including a Traditional PPO & a Consumer Driven Health Plan with a Health Savings account providing a competitive employer contribution
• Pharmacy benefits with mail order options
• Dental benefits including orthodontia benefits for adults and children
• Vision benefits
• Health Care & Dependent Care Flexible Spending Accounts
• Company-paid Life & AD&D benefits, including the option to purchase Supplemental life coverage for employee, spouse & children
• Company-paid Disability benefits with very competitive salary continuation payments
• 401(k) Retirement Savings Plan with competitive employer contributions
• Competitive paid‑time‑off programs, including company‑paid holidays
• Competitive Parental Leave Benefits & Adoption Assistance program
• Employee Assistance Program
• Tax-Free Commuter Benefit
• Tuition Reimbursement & Professional Qualification benefits

Who we are and what we stand for:

At Sompo, our shared purpose is to create meaningful value for clients, communities, and each other. We strive to foster a workplace where everyone feels respected, included, and empowered to excel. As a global organization, we embrace diversity and champion equal opportunity. Guided by our core values—Accountability, Agility, Collaboration, Development, and Integrity—we build trust and support one another to achieve our goals worldwide.

Life at Sompo page

Our values come to life in how we hire and grow talent.

Employment decisions are based on qualifications, merit, and organizational need, and we strive to ensure equitable access to opportunities so everyone can do their best work.