Insurance Accounts Specialist

Randy-Rhodes---State-Farm-Agent; Anchorage (AK); On-site; USD 40,000 - 60,000; Full time

Job summary

Randy Rhodes - State Farm Agent in Anchorage seeks an Account Representative to support daily operations, grow the agency through customer relations, and act as a liaison between customer needs and agency departments. You will proactively market relevant products, provide timely service, and help customers with product availability, policy changes, transfers, and billing inquiries.

This role emphasizes building long-lasting relationships and delivering friendly, knowledgeable service in a

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationship management

Marketing products and services

Communication skills

Customer service

Anticipate customer needs

Relate to customers

Property & Casualty license

Job description

Randy Rhodes - State Farm Agent in Anchorage seeks an Account Representative to support daily operations, grow the agency through customer relations, and act as a liaison between customer needs and agency departments. You will proactively market relevant products, provide timely service, and help customers with product availability, policy changes, transfers, and billing inquiries.

This role emphasizes building long-lasting relationships and delivering friendly, knowledgeable service in a