Insurance Accounts Receivable Specialist

Healing-Haven; Madison Heights (MI); Hybrid; USD 50,000 - 61,000; Full time

Benefits offered by this job

Medical coverage

Life insurance

Short-term disability

Earned Wage Access

Paid time off

Job summary

Healing Haven in Madison Heights is seeking an Insurance Accounts Receivable Specialist to manage insurance billing and reimbursement using CentralReach. The role covers claim follow-up, denial resolution, and coordination with intake, clinical, and authorization teams.

Qualified candidates have 2+ years in healthcare AR, ABA billing experience, and strong analytical/communication skills. Remote, hybrid, or onsite work options are available as needed.

Qualifications

• 2+ years of insurance accounts receivable experience in ABA, healthcare, or behavioral health.
• Experience with ABA billing and revenue cycle processes preferred.
• Proficiency in CentralReach (billing, claims, payment posting, reporting).
• Strong understanding of denials, appeals, ERAs, EOBs, CPT codes, and modifiers.
• Experience with insurance authorizations and payer requirements.
• Strong analytical, organizational, and communication skills.
• Ability to work in office or remote environments.

Responsibilities

• Manage insurance accounts receivable and follow up on outstanding balances.
• Research and resolve denied, rejected, and underpaid claims.
• Submit corrected claims, appeals, and supporting documentation as needed.
• Work with insurance payers to obtain claim status updates and secure reimbursement.
• Use CentralReach for billing workflows, claims, payment posting, and reporting.
• Monitor authorizations and ensure accurate service billing against approved units.
• Maintain accurate insurance and payer records within CentralReach.
• Collaborate with intake, clinical, and authorization teams to resolve billing issues.
• Support month-end reporting and revenue cycle performance tracking.

Skills

ABA billing

Denials & appeals

Billing software

Tools

CentralReach

Job description

Insurance Accounts Receivable Specialist

Madison Heights

Pay: starting at $55,000

Job Type: Full-Time

Work Location: Remote, Hybrid, or Onsite (based on organizational needs)

About Healing Haven

Healing Haven is a state-of-the-art behavioral health organization with three clinics across Metro Detroit supporting children with autism and their families. We take a family-centered approach to care and provide a full continuum of services, including Applied Behavior Analysis (ABA) Therapy, Speech Therapy, Occupational Therapy, Counseling, Parent Training, and Autism Diagnostic Testing. Through our collaborative, multidisciplinary model, we work together to help children and families reach their fullest potential.

Position Overview

We are seeking an experienced Insurance Accounts Receivable Specialist to join our growing Revenue Cycle team. This role requires strong experience in healthcare or behavioral health billing and involves managing insurance claims, resolving denials, monitoring authorizations, and ensuring timely reimbursement using the CentralReach platform.

• Salary based on experience
• Comprehensive medical, dental, and vision coverage with employer contributions towards medical
• Employer-paid $50,000 life insurance
• Short-term disability coverage
• Earned Wage Access for financial flexibility
• Generous paid time off

Key Responsibilities

• Manage insurance accounts receivable and follow up on outstanding balances
• Research and resolve denied, rejected, and underpaid claims
• Submit corrected claims, appeals, and supporting documentation as needed
• Work with insurance payers to obtain claim status updates and secure reimbursement
• Use CentralReach for billing workflows, claims, payment posting, and reporting
• Monitor authorizations and ensure accurate service billing against approved units
• Maintain accurate insurance and payer records within CentralReach
• Collaborate with intake, clinical, and authorization teams to resolve billing issues
• Support month-end reporting and revenue cycle performance tracking

Requirements

• 2+ years of insurance accounts receivable experience in ABA, healthcare, or behavioral health setting,
• Experience with ABA billing and revenue cycle processes preferred
• Proficiency in CentralReach (billing, claims, payment posting, reporting)
• Strong understanding of denials, appeals, ERAs, EOBs, CPT codes, and modifiers
• Experience with insurance authorizations and payer requirements
• Strong analytical, organizational, and communication skills
• Ability to perform standard computer-based work in an office or remote environment (e.g., prolonged computer use, data entry, and digital document review)