Insurance Accounts & Customer Success Associate

Blake Waller - State Farm Agent; Chicago (IL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Blake Waller - State Farm Agent in Chicago, Illinois is looking for an Account Associate to enhance customer relations and assist with daily operations. In this role, you will manage customer accounts, support policy inquiries, and process insurance claims effectively.

The ideal candidate possesses strong organizational skills and excels in customer service. Opportunities for training and development are provided, alongside a competitive salary and bonus incentives based on performance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service skills

Communication skills

Job description

Blake Waller - State Farm Agent in Chicago, Illinois is looking for an Account Associate to enhance customer relations and assist with daily operations. In this role, you will manage customer accounts, support policy inquiries, and process insurance claims effectively.

The ideal candidate possesses strong organizational skills and excels in customer service. Opportunities for training and development are provided, alongside a competitive salary and bonus incentives based on performance.