Insurance Accounts & Client Care Specialist

Tracey Ganner; Bradenton (FL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Licensing paid by agency

Bonus based on performance

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Tracey Ganner - State Farm Agent is seeking an Account Associate to be a vital member of the team in Bradenton, Florida. In this role, you will enhance agency operations by managing customer accounts and ensuring the success of policy processes.

The position requires excellent communication and customer service skills, with opportunities for professional growth and a flexible schedule. You will be instrumental in improving customer satisfaction and supporting clients with their insurance needs.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

Tracey Ganner - State Farm Agent is seeking an Account Associate to be a vital member of the team in Bradenton, Florida. In this role, you will enhance agency operations by managing customer accounts and ensuring the success of policy processes.

The position requires excellent communication and customer service skills, with opportunities for professional growth and a flexible schedule. You will be instrumental in improving customer satisfaction and supporting clients with their insurance needs.