Insurance Account Specialist Senior

Huntington Bank; United States; Híbrido; USD 50 000 - 70 000; Tempo integral

Resumo da oferta

Huntington seeks an Insurance Account Specialist Senior to support policy administration and client service across our agency network. The role emphasizes accuracy, collaboration with Producers and Account Managers, and timely handling of client requests.

You will maintain client records, assist with renewal activities, and contribute to growth initiatives while upholding industry standards and regulatory compliance.

Qualificações

• High school diploma or equivalent required; bachelor’s degree preferred.
• 1+ year commercial insurance industry experience and active P&C license.
• Strong organizational, administrative, and time-management skills; detail oriented.

Responsabilidades

• Maintain client records and process policy transactions, endorsements, audits, and cancellations.
• Assist with underwriting information gathering and documentation for new business and renewals.
• Collaborate with Producers, Account Managers, carriers, and clients to meet service requests.
• Prepare summaries, renewal materials, and marketing materials; ensure data accuracy in systems.
• Escalate coverage or client concerns as appropriate and ensure regulatory compliance.

Conhecimentos

Organizational skills

Attention to detail

Communication skills

Formação académica

High school diploma or equivalent

Bachelor's degree in Business, Risk Management, Insurance, Finance, or related field

Ferramentas

Microsoft Office

Agency management systems

Descrição da oferta de emprego

Insurance Account Specialist Senior### Insurance Account Specialist SeniorApply: Office: Columbus, OH: Hoover, AL: Tupelo, MS: Pittsburgh, PA: Dallas, TX: Full time: Posted Today: R0076617# **Description****Position Summary**The Insurance Account Specialist supports the service, retention, and growth of the agency's client portfolio by providing administrative, technical, and operational support to Producers, Account Executives, Account Managers, and other team members. This position helps ensure that policy transactions, client requests, and documentation are processed accurately, efficiently, and in accordance with agency standards.The Insurance Account Specialist maintains a strong attention to detail, develops technical insurance knowledge across assigned product lines, and follows established workflows and procedures to support exceptional client service. This role is responsible for maintaining accurate client records, assisting with policy administration and marketing activities, supporting agency growth initiatives, and contributing to process improvement efforts. Success in this position requires strong organizational skills, the ability to manage multiple priorities, and a commitment to delivering a high-quality client experience. **Duties and Responsibilities:*** Maintain awareness of insurance industry trends, carrier changes, coverage updates, and regulatory developments.* Respond promptly and professionally to internal and external service requests by researching issues, resolving inquiries, and ensuring appropriate follow-through.* Collaborate with Producers, Account Managers, Account Executives, carriers, and other team members to address client needs and service requests.* Perform assigned service and policy administration activities in partnership with Account Managers, Account Executives, and Producers, escalating coverage, underwriting, or client concerns as appropriate.* Process policy transactions including endorsements, audits, cancellations, reinstatements, certificates, and related documentation.* Review endorsements, audits, policy changes, policy documents, and carrier correspondence for accuracy, completeness, and compliance with agency quality standards.* Support new business and renewal marketing efforts by gathering underwriting information, preparing application materials, and coordinating with clients and carrier partners to obtain required documentation.* Prepare client summaries, renewal presentations, proposal support materials, and related documentation.* Maintain accurate and complete client and policy information within agency management systems.* Document client interactions, policy activity, correspondence, and service actions according to agency standards.**Basic Qualifications*** High school diploma or equivalent.* 1+ year of commercial insurance industry experience.* Active Property and Casualty insurance license.**Preferred Qualifications*** Bachelor's degree in Business, Risk Management, Insurance, Finance, or a related field.* Industry designations or progress toward professional certifications such as CISR, CIC, CPCU, or AAI.* Strong organizational, administrative, and time management skills.* Excellent verbal and written communication skills.* Strong attention to detail and commitment to accuracy.* Ability to work independently while collaborating effectively within a team environment.* Demonstrated judgment in recognizing and escalating coverage, underwriting, or client concerns.* Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.* Proficiency with Microsoft Office applications and agency technology platforms.* Experience working within an independent agency, brokerage, or insurance carrier environment.* Familiarity with agency management systems and document management platforms.**Exempt Status: (Yes** = not eligible for overtime pay) (**No** = eligible for overtime pay)No**Workplace Type:**OfficeOur Approach to **Office** Workplace TypeCertain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.Huntington is an Equal Opportunity Employer.Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.**Note to Agency Recruiters:** Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.