Insurance Account Specialist — Growth & Client Impact

Dimitri Kondos - State Farm Agent; Portland (OR); On-site; USD 42,000 - 75,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Bonus based on performance

Paid time off

Signing bonus

Job summary

Dimitri Kondos - State Farm Agent is seeking a customer-focused Insurance Account Position to join our Portland office. You will deliver prompt, friendly service, educate clients about insurance options, and help grow the agency through proactive problem solving and effective teamwork.

The role emphasizes customer care, licensing compliance, and opportunities for internal growth within the local State Farm Agent office. Training and valuable hands-on experience are provided.

Qualifications

• Insurance licenses required by first day of employment.
• Dedicated to exceptional customer service.
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members.
• Proactive in problem-solving.
• Comfortable communicating via email, phone and text.

Responsibilities

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
• Occasional Saturday work expectation for half day.

Skills

Customer service

Communication

Sales-minded

Problem-solving

Proactive

Job description

Dimitri Kondos - State Farm Agent is seeking a customer-focused Insurance Account Position to join our Portland office. You will deliver prompt, friendly service, educate clients about insurance options, and help grow the agency through proactive problem solving and effective teamwork.

The role emphasizes customer care, licensing compliance, and opportunities for internal growth within the local State Farm Agent office. Training and valuable hands-on experience are provided.