Insurance Account Specialist — Customer Growth & Service

Kenny Vuong Ins Agcy Inc; Monterey Park (CA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Paid time off

Job summary

Kenny Vuong - State Farm Agent is seeking an Account Representative to support daily operations, grow the agency through customer relations, and serve as a liaison between customer needs and agency departments.

You will proactively market relevant products and services, develop leads, and establish lasting customer relationships while delivering prompt, friendly service in a fast-paced environment.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Property & Casualty license.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer service

Communication skills

Relationship management

Marketing interest

P&C license

Job description

Kenny Vuong - State Farm Agent is seeking an Account Representative to support daily operations, grow the agency through customer relations, and serve as a liaison between customer needs and agency departments.

You will proactively market relevant products and services, develop leads, and establish lasting customer relationships while delivering prompt, friendly service in a fast-paced environment.