Insurance Account Representative - State Farm Agent Team Member

Kendradelage; Long Prairie (MN); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Continuous training

Supportive team culture

Competitive base salary plus commissions

Multiple opportunities for bonuses and incentives

Job summary

Kendradelage in Long Prairie, Minnesota is seeking an Insurance Account Representative to provide exceptional customer service and support clients with their insurance needs. You will assist with home, auto, life, and health policies, guiding customers through important life events and ensuring compliance with company policies.

This role offers a competitive salary plus commissions, continuous training, and a supportive team culture. The company values dedication and excellence while providing opportunities for professional development.

Qualifications

• Commitment to obtaining and maintaining Property/Casualty and Life/Health insurance licenses.
• Previous experience in insurance sales or customer service is a plus.
• Ability to prioritize effectively and meet deadlines.

Responsibilities

• Deliver exceptional customer service in-person, over the phone, and via email.
• Assist customers with insurance needs related to various policies.
• Support clients through significant life events and claims processes.

Skills

Strong multitasking skills

Excellent communication skills

Ability to thrive under pressure

Customer service experience

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development
• Flexible schedule

Role Description

As Insurance Account Representative - State Farm Agent Team Member for Kendra Delage - State Farm Agent,

About Us

At our agency, insurance is more than just a business—it is a personal commitment to protecting what matters most to our customers: their homes, vehicles, health, lives, and financial futures. We are not looking for average; we are searching for kindred spirits who love their career and strive to be the best at what they do.

Position Overview

You will play a vital role in guiding our customers through life’s significant moments—merging households, purchasing homes and vehicles, planning for family futures, and navigating claims during challenging times. Your goal will be to make every interaction the best part of someone’s day while managing a variety of tasks in a fast-paced environment.

Key Responsibilities

• Deliver exceptional customer service with a warm, friendly attitude in-person, over the phone, via text, and email.
• Assist customers with insurance needs related to home, auto, life, and health policies.
• Support clients through various life events such as marriage, home purchase, childbirth, college planning, retirement, and loss of loved ones.
• Process and manage insurance documentation required by lenders and other institutions.
• Guide customers through the claims process, providing support and reassurance.
• Meet sales quotas and deadlines while keeping compliance with licensing laws and company policies.
• Continuously learn and adapt to new insurance regulations, computer programs, and customer management systems.
• Schedule appointments and follow up with customers to ensure satisfaction.

Qualifications

• Strong multitasking skills with the ability to prioritize effectively.
• Excellent communication and interpersonal skills.
• Ability to thrive under pressure and meet deadlines.
• Commitment to obtaining and maintaining Property/Casualty and Life/Health insurance licenses (training and support provided).
• Background check required; convicted felons need not apply.
• Previous experience in insurance sales or customer service is a plus but not needed.
• A passion for helping others and a desire to build a long-term career in insurance.

What We Offer

• Competitive base salary plus commissions.
• Multiple opportunities for bonuses and incentives.
• A dynamic, rewarding work environment where no two days are the same.
• Continuous training and professional development.
• A supportive team culture that values dedication and excellence.

Join us and make a meaningful difference every day!