Insurance Account Representative: Build Trust & Protect

John Mark Butler; Dublin (GA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Simple Plan matching

Paid time off

Training & development

Job summary

John Mark Butler State Farm Agency is seeking an Insurance Account Representative to assist customers with their insurance needs and build lasting relationships in the Dublin, GA area. You will help clients understand product options, provide information, and guide them toward suitable coverage decisions.

The role emphasizes community focus, proactive service, and teamwork, with opportunities for growth and development within a trusted local agency.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.
• Property/Casualty and Life/Health licenses required.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

communication

organization

fast-paced

customer service

licenses

Job description

Benefits:

• Simple Plan matching
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Opportunity for advancement

You May Be a Great Fit as an Insurance Account Representative at John Mark Butler State Farm Agency if:

• You’re the person people call first when life goes sideways - calm, steady, and ready to help.
• You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
• You’re a natural relationship-builder who earns trust quickly and keeps it.
• You listen first, then guide, making customers feel understood while confidently recommending solutions.
• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident buying decisions that truly help customers.

Location Address: 1518 Bellevue Road, Dublin, GA 31021

At John Mark Butler Agency, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.
• Property/Casualty and Life/Health licenses required.

Flexible work from home options available.