Insurance Account Rep – Onsite, Customer Growth

Brannon Poland State Farm Insurance Agency; Fulton (MS); On-site; USD 32,000 - 50,000; Full time

Job summary

Brannon Poland State Farm Insurance Agency in Fulton, MS is seeking a full-time Account Representative to work on-site. You will engage with customers to assess needs, present insurance and financial service options, and assist with policy changes.

Daily tasks include managing customer accounts, processing applications, handling billing questions, and following up on leads. You will contribute to sales efforts, make outbound and inbound calls, and support marketing initiatives to grow the

Qualifications

• Strong account management and accurate record-keeping.
• Excellent customer service and problem-solving abilities.
• Effective verbal and written communication.
• Licensing for property/casualty and/or life/health insurance, or willingness to obtain licenses.

Responsibilities

• Manage customer accounts and process applications.
• Handle billing questions and follow up on leads.
• Participate in sales activities and outbound/inbound calls.
• Assist with marketing initiatives to grow the customer base.
• Support training on new processes or products.
• Collaborate with colleagues to ensure a positive customer experience.

Skills

Account management

Customer service

Communication

Sales

Training

Education

High school diploma or equivalent

Business coursework

Tools

CRM tools

Job description

Brannon Poland State Farm Insurance Agency in Fulton, MS is seeking a full-time Account Representative to work on-site. You will engage with customers to assess needs, present insurance and financial service options, and assist with policy changes.

Daily tasks include managing customer accounts, processing applications, handling billing questions, and following up on leads. You will contribute to sales efforts, make outbound and inbound calls, and support marketing initiatives to grow the