Insurance Account Rep & Customer Solutions Pro

Misty Stathos - State Farm Agent; Lexington (SC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Paid time off

Training & development

Bonus based on performance

Competitive salary

Job summary

Misty Stathos - State Farm Agent in Lexington, SC is seeking an Account Representative to support daily operations and customers’ success. You will grow the agency by building strong relationships and acting as the liaison between customer needs and agency departments.

You will proactively market State Farm products and services, deliver friendly service, and help customers with inquiries about coverage, billing, and claims.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer service

Relationship management

Communication skills

Licensing knowledge

Job description

Misty Stathos - State Farm Agent in Lexington, SC is seeking an Account Representative to support daily operations and customers’ success. You will grow the agency by building strong relationships and acting as the liaison between customer needs and agency departments.

You will proactively market State Farm products and services, deliver friendly service, and help customers with inquiries about coverage, billing, and claims.