Insurance Account Position - State Farm Agent Team Member

Rick Jackson - State Farm Agent; Oakwood (GA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Licensing paid by agency

Bonus based on performance

Generous holiday schedule

Opportunities for advancement

Training & development

Job summary

Rick Jackson - State Farm Agent in Oakwood, Georgia is looking for a dedicated individual to join a high-performing team. This role involves exceptional customer service, building strong relationships with clients, and managing office communications efficiently.

Ideal candidates are organized and detail-oriented, with some sales experience or a willingness to learn. A supportive environment encourages team involvement and work-life balance, making this an excellent career opportunity.

Qualifications

• Previous experience in a sales and/or customer service role.
• Superior customer service and communication skills are necessary.
• Organizational and multitasking abilities are crucial.

Responsibilities

• Greet customers warmly in person and over the phone.
• Develop strong personal and professional relationships with clients.
• Manage appointment scheduling and office communications.

Skills

Customer service skills

Communication skills

Organizational skills

Multitasking abilities

Computer skills (Microsoft Office, CRM)

Sales experience

Job description

Benefits:

• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• No work on weekends
• Generous holiday schedule (paid)
• Opportunity for advancement
• Generous paid time off
• Training & development

About Our Agency:

Rick is a second generation State Farm agent and he his agency has served the community for 44 years. His deep roots in the area and decades of experience make his agency a trusted resource for clients seeking knowledgeable guidance and the highest level of personalized service. For these reasons, candidates must possess the highest level of character, integrity, and morals that align with our organizational values.

At the heart of Rick's office is a close-knit team that shares his passion for community involvement and helping others. The culture is built around a “family first” mentality — team members support one another both inside and outside the office, and work-life balance is a priority.

If you’re looking to join an experienced agency where you will be valued, supported, and connected to the community, this could be the ideal environment for you.

Role Description:

Rick Jackson - State Farm Agency is a tenured and popular agency dedicated to providing exceptional service to our customers. We are currently seeking a sharp, focused, and experienced individual to join our high performing team.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. Ideally, the candidate would have some sales experience or is a quick learner who is eager to work directly with customers to uncover the insurance protection that best meets their needs. This position provides a real career opportunity, not just a job.

Responsibilities:

• Greet customers warmly in person and over the phone.
• Develop strong personal and professional relationships with our clients that focus on building trust.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide stellar customer service and follow up on customer needs.
• Support the vision and goals of the agency set forth by the agent and agency manager.
• Commit to continued education in property and casualty insurance protocols and coverage requirements to ensure the ideal types of insurance policies are offered to existing clients, potential clients, and new customers

Qualifications:

• Previous experience in a sales and/or customer service role.
• Superior customer service, communication (written and verbal), and analytical skills are necessary.
• Organizational and multitasking abilities.
• Comfortable with making recommendations that suit customer needs.
• Strong computer skills, including Microsoft Office Suite, Sales Force, and CRM systems.
• Ability to overcome daily challenges with composure.
• Dedication to our long-standing team focus and zero office drama policy.

Salary range is based on education level, experience, and if the candidate currently possesses insurance licenses.