Insurance Account Manager – Client Growth & Retention

United Ins; Davenport (IA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Annual Bonus

Health Insurance

401(k) with Company Contributions

PTO & Holidays

Tuition Reimbursement

Job summary

First MainStreet Insurance (FMSI) in Davenport, IA is seeking an Account Manager to nurture and expand relationships with a diverse client portfolio. You will manage insurance protection needs, retain clients, and collaborate with a High-Performance Team to deliver outstanding service.

The role emphasizes proactive communication, data-driven insights, and adherence to established workflows while pursuing opportunities to grow accounts and ensure high client satisfaction.

Qualifications

• Experience in customer service and/or customer relationship management.
• Willingness to obtain an insurance license within 30 days of hire.
• Exposure to up-to-date insurance industry trends and market conditions.

Responsibilities

• Foster and maintain client relationships by managing a book of business.
• Communicate with accounts to address concerns and identify opportunities for growth.
• Monitor and report information from clients to minimize exposures and mitigate risk.

Skills

Customer service

Relationship management

Microsoft Office

Epic experience

Communication skills

Time management

Tools

Epic

Microsoft Office

Job description

First MainStreet Insurance (FMSI) in Davenport, IA is seeking an Account Manager to nurture and expand relationships with a diverse client portfolio. You will manage insurance protection needs, retain clients, and collaborate with a High-Performance Team to deliver outstanding service.

The role emphasizes proactive communication, data-driven insights, and adherence to established workflows while pursuing opportunities to grow accounts and ensure high client satisfaction.