Insurance Account Manager

Extra Mile Insurance Solutions; Owasso (OK); On-site; USD 24,796 - 34,440; Full time

Benefits offered by this job

Paid time off

Professional development opportunities

Work-life balance programs

Community service initiatives

Job summary

A leading insurance agency is seeking an Insurance Account Manager to establish client relationships and manage service and billing issues. The ideal candidate will have a property & casualty license and experience in customer service. This full-time position offers competitive pay ranging from $18 to $25 per hour, generous paid time off, and professional development opportunities. Join a workplace dedicated to equality and the community.

Qualifications

• Current property & casualty license required.
• Full-time position with competitive pay.
• Proven experience in customer service.

Responsibilities

• Establish relationships with clients.
• Manage renewal processes for clients.
• Handle personal lines service and billing issues.
• Advise clients on claims processes.
• Assist sales agents with customer service requests.

Skills

Computer proficiency

Excellent communication

Organizational skills

Trustworthiness

Education

Property & Casualty License

Tools

Microsoft Excel

Microsoft Word

Job description

Future Opening: Insurance Account Manager

Replies within 24 hours

• Paid time off

Account Manager/Customer Service Representative

Independent Insurance Agency, voted “Best in The World,” is looking for an experienced customer service representative. We offer competitive pay, commissions, and the luxury of state‑of‑the‑art systems. We offer the choice of preferred market carriers in Oklahoma & Arkansas. We have the ability and the desire to strive to go the Extra Mile for our clients honestly.

Extra Mile Insurance is pledged to Insure Equality in the workplace and with its customers.

Job Duties

• Establish relationships and connections with current and future clients.
• Manage the annual renewal process for all personal and commercial lines clients, including identifying and pursuing potential cross‑sell opportunities.
• Manage all personal lines service and billing issues (endorsements, policy changes, third‑party requests, etc.)
• Advise and assist personal lines clients regarding the claims process, as necessary.
• Assist personal and commercial lines sales agents with customer service requests, certificates of insurance requests, endorsement, and submissions, as necessary.
• Exhibit continuous growth in the areas of teamwork and personal integrity.
• Post‑sales tasks such as sending and retrieving insurance applications, sending policy documents to clients, updating mortgage and lien holders, and assisting clients with the transition process.

Professional Skills Desired

• Proficient with computer programs & able to learn new software quickly. Working experience with Microsoft programs (Excel, & Word).
• Excellent communication skills both verbally and written.
• Very organized and able to follow instructions.
• Patient, respectful, trustworthy, friendly, articulate, honest, and ethical.

Required

• Ideal candidate must currently hold a property & Casualty license.
• Job Type: Full‑time.
• Paid time off.

License/Certification

• Insurance Producer Property & Casualty License (Preferred).

Compensation: $18.00 - $25.00 per hour

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Benefits

Paid Time Off (PTO): Generous vacation, sick days, and personal leave options.

Professional Development: Access to training, certifications, and tuition reimbursement to advance career growth.

Work‑Life Balance: Programs designed to support a balanced lifestyle, such as flexible hours, family leave, and employee assistance programs (EAP).

Paid volunteer days or community service initiatives to give back to the community.

Pairing employees with experienced mentors to help guide career development.