Insurance Account Manager

NFP, an Aon company; Chicago (IL); Hybrid; USD 55,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

PTO and paid holidays

401(k) with match

Health & wellness programs

Job summary

NFP, an Aon company, seeks an Account Manager to support professionals and organizations with tailored insurance solutions. You will move work from initial application and quoting through underwriting, policy issuance, renewals and select claims‑processing activities.

This hands‑on, highly collaborative role rewards ownership of details and the ability to balance shifting priorities in a fast‑paced environment.

Qualifications

• Undergraduate or associate degree preferred.
• Surplus Lines experience preferred.
• Life, Accident & Health license earned or to be earned within 1 year of hire.

Responsibilities

• Manage an existing portfolio of clients and new business accounts.
• Oversee all aspects and stages of an insured client's file including: initial quoting, coordination of underwriting and policy binding, potential claims handling, and other duties as assigned.
• Collaborate with brokers and partners to deliver tailored coverage.

Skills

Excel proficiency

Word

Email

Attention to detail

Time management

Customer service

Planning & organization

Multi-tasking

Communication skills

Critical thinking

Proactive attitude

Team player

Rapport building

Education

Undergraduate or Associate degree

Surplus Lines Experience

Life, Accident & Health license

Job description

Who We Are

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people‑first approach. To learn more, please visit: https://www.NFP.com.

Posting Description

Who We Are

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people‑first approach. To learn more, please visit: https://www.NFP.com.

Pro Financial Services specializes in insurance solutions designed to protect the careers, earnings and financial interests of professionals and organizations across sports, entertainment, business and medicine. Our team works with brokers and other partners to deliver coverage tailored to distinctive risks and complex client needs.

As an Account Manager, you will play a central role in moving business from initial application and quoting through underwriting, policy issuance, renewals and select claims‑processing activities. This is a hands‑on, highly collaborative opportunity for someone who enjoys variety, takes ownership of details and can confidently balance changing priorities. You will gain exposure to multiple areas of the business rather than working within a narrowly defined or siloed function.

Essential Duties And Responsibilities

To perform this job successfully, individual must be able to perform each essential duty satisfactorily.

• Manage an existing portfolio of clients as well as handle new business accounts.
• Manage all aspects and stages of an insured client's file including:
• initial quoting
• coordination of underwriting and policy binding
• potential claims handling
• other duties as assigned

Knowledge, Skills, And/or Abilities

• Advanced computer prowess - strong Excel, Word and Email skills;
• High attention to detail;
• Time management skills and ability to prioritize tasks;
• Desire to provide the highest quality customer service;
• Strong planning and organizational skills;
• Ability to multi‑task and be flexible is essential… we work in a fast‑paced and often changing environment;
• Exceptional oral and written communication skills & professional style;
• Critical thinking and problem‑solving skills;
• Proactive, enthusiastic attitude;
• Results‑oriented team player;
• Ability to build rapport and collaborate with others within the company and externally.

Education & Experience

• Undergraduate or associates degree, preferred
• Surplus Lines Experience preferred
• Life, Accident & Health license - earned or to be earned within 1 year of hire

PHYSICAL DEMAND: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to sit at a computer for long periods of time

Working Conditions

• Climate controlled office environment.
• Hybrid Schedule (3x/week in office)

What We Offer

We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $55,000 – $70,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case‑by‑case basis. In addition to the base salary, this position may be eligible for performance‑based incentives.

NFP and You... Better Together!

NFP is an inclusive Equal Employment Opportunity employer.