Insurance Account & Claims Specialist

Tyler Johns - State Farm Agent; Conroe (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Tyler Johns - State Farm Agent is seeking an Account Associate to support daily operations and drive customer success through proactive service and relationship building.

You will help grow the office by addressing customer needs, processing policy changes, and coordinating with underwriters to ensure timely policy issuance. The role emphasizes accountability, teamwork, and a results-driven mindset within a fast-growing agency.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Insurance industry experience

Job description

Tyler Johns - State Farm Agent is seeking an Account Associate to support daily operations and drive customer success through proactive service and relationship building.

You will help grow the office by addressing customer needs, processing policy changes, and coordinating with underwriters to ensure timely policy issuance. The role emphasizes accountability, teamwork, and a results-driven mindset within a fast-growing agency.