Insurance Account Associate — Growth, Service & Flexible Schedule

Tingleyagency; Robinson (IL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Hiring Bonus

Advancement

Paid time off

Training & Development

401(k)

Performance bonus

Competitive salary

Flexible schedule

Job summary

TJ Tingley - State Farm Agent is looking for an Account Associate to support daily agency operations and strengthen customer relationships. You will act as a liaison between client needs and agency departments, helping clients manage risks and realize their goals.

You will grow the business by proactively engaging customers, handling policy changes, and assisting with claim status updates, while coordinating with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication

Job description

TJ Tingley - State Farm Agent is looking for an Account Associate to support daily agency operations and strengthen customer relationships. You will act as a liaison between client needs and agency departments, helping clients manage risks and realize their goals.

You will grow the business by proactively engaging customers, handling policy changes, and assisting with claim status updates, while coordinating with underwriters to ensure timely policy issuance.