Insurance Account Associate — Growth & Claims Support

Jake Bothwell - State Farm Agent; Richville (MN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Licensing paid by agency

Simple IRA

Performance bonus

Competitive salary

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

Jake Bothwell - State Farm Agent is seeking an Account Associate to support daily operations, manage customer accounts, and act as a liaison between clients and agency departments. You will help grow the agency by fostering meaningful relationships and promoting products and services to meet client needs.

The role emphasizes a sociable, sales-minded professional who can assist with policy changes, inquiries, and claims processing while contributing to client satisfaction and community trust.

Qualifications

• Experience in customer service and client relationship management.
• Strong organizational skills and attention to detail.
• Previous insurance or related-field experience preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication skills

Education

Insurance experience

Job description

Jake Bothwell - State Farm Agent is seeking an Account Associate to support daily operations, manage customer accounts, and act as a liaison between clients and agency departments. You will help grow the agency by fostering meaningful relationships and promoting products and services to meet client needs.

The role emphasizes a sociable, sales-minded professional who can assist with policy changes, inquiries, and claims processing while contributing to client satisfaction and community trust.