Insurance Account Associate — Grow Client Relationships

Rickwtorres; Solvang (CA); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Paid time off

Training & development

Job summary

Rick Torres - State Farm Agent in Solvang, CA is seeking an Account Associate to support daily operations, grow the office through meaningful customer relations, and act as a liaison between customer needs and agency departments.

You will help customers with policy changes, process claims, coordinate with underwriters, and proactively market relevant insurance and financial services. This full-time role offers training, benefits, and growth opportunities within the community.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Job description

Rick Torres - State Farm Agent in Solvang, CA is seeking an Account Associate to support daily operations, grow the office through meaningful customer relations, and act as a liaison between customer needs and agency departments.

You will help customers with policy changes, process claims, coordinate with underwriters, and proactively market relevant insurance and financial services. This full-time role offers training, benefits, and growth opportunities within the community.