Insurance Account Associate — Flexible Schedule & Growth

Jenwestinsurance; Wilkes-Barre (Luzerne County); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Hourly + Commission

Performance bonus

Competitive pay

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

Jennifer West - State Farm Agent is seeking an Account Associate to support daily operations, grow the agency through meaningful customer relations, and serve as a liaison between customers and departments.

Grow your career by helping customers with policy changes, processing claims, and coordinating with underwriters to ensure timely policy issuance, while enjoying a flexible, sales‑minded environment. Training and development are available.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication abilities.
• Previous experience in insurance or related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service and 1:1/col

Job description

Jennifer West - State Farm Agent is seeking an Account Associate to support daily operations, grow the agency through meaningful customer relations, and serve as a liaison between customers and departments.

Grow your career by helping customers with policy changes, processing claims, and coordinating with underwriters to ensure timely policy issuance, while enjoying a flexible, sales‑minded environment. Training and development are available.