Insurance Account Associate — Flexible Schedule

Kathlein Guinn - State Farm Agent; Albuquerque (NM); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Kathlein Guinn - State Farm Agent is seeking an Account Associate to support daily operations and drive customer success in Albuquerque, NM. You will nurture relationships, handle policy changes, and assist with claims while coordinating with underwriters to ensure timely policy issuance.

Ideal candidates show strong organization, excellent communication, and a customer-first mindset; insurance experience is a plus.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Insurance experience

Job description

Kathlein Guinn - State Farm Agent is seeking an Account Associate to support daily operations and drive customer success in Albuquerque, NM. You will nurture relationships, handle policy changes, and assist with claims while coordinating with underwriters to ensure timely policy issuance.

Ideal candidates show strong organization, excellent communication, and a customer-first mindset; insurance experience is a plus.