Insurance Account Associate: Drive Growth & Service

State-Farm-319b4913; Brunswick (ME); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Advancement opportunities

Paid time off

Training & development

401(k) matching

Performance bonus

Competitive salary

Job summary

Chris Grimes Insurance Agency in Brunswick, ME is seeking an Account Associate to support daily operations and drive value-based conversations with customers. You will help grow the office by building strong relationships and coordinating between customers and agency teams.

The role emphasizes accurate data handling, timely policy changes, claims processing, and collaboration with underwriters. Licensing paths for Property & Casualty, Life and Health are supported.

Qualifications

• Strong customer service and communication skills.
• Ability to manage multiple accounts and update records.
• Previous insurance experience preferred.
• Property and Casualty license must be obtainable.
• Life and Health license must be obtainable.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer service

Communication

Organizational skills

Sales & upselling

Value-based conversations

Job description

Chris Grimes Insurance Agency in Brunswick, ME is seeking an Account Associate to support daily operations and drive value-based conversations with customers. You will help grow the office by building strong relationships and coordinating between customers and agency teams.

The role emphasizes accurate data handling, timely policy changes, claims processing, and collaboration with underwriters. Licensing paths for Property & Casualty, Life and Health are supported.