Insurance Account Associate | Customer Success & Growth

Autumn Nelson - State Farm Agent; Bothell (WA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Simple IRA

Hiring bonus

Performance bonus

Competitive salary

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

Autumn Nelson - State Farm Agent is seeking an Account Associate to support daily operations, grow the agency through customer relations, and bridge customer needs with agency departments. You will proactively market relevant products and services while maintaining strong service levels.

Grow your career in a community-focused environment with training, advancement opportunities, and a supportive team culture. This role offers a flexible schedule and a path to growth within the agency.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer service

Organizational skills

Communication

Job description

Autumn Nelson - State Farm Agent is seeking an Account Associate to support daily operations, grow the agency through customer relations, and bridge customer needs with agency departments. You will proactively market relevant products and services while maintaining strong service levels.

Grow your career in a community-focused environment with training, advancement opportunities, and a supportive team culture. This role offers a flexible schedule and a path to growth within the agency.