Insurance Account Associate — Customer Growth & Service

Sfalfaro; Windsor (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Signing bonus

Training & development

Job summary

Sfalfaro in Windsor, CA is seeking an Account Associate - State Farm Agent Team Member. This full-time role involves managing customer accounts, processing insurance claims, and assisting with policy changes. Ideal candidates should have strong customer service skills and organizational abilities. Previous experience in insurance is preferred, and being bilingual in Spanish is a bonus. The role offers a competitive salary and numerous benefits including paid time off and training opportunities.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service skills

Communication skills

Bilingual Spanish

Job description

Sfalfaro in Windsor, CA is seeking an Account Associate - State Farm Agent Team Member. This full-time role involves managing customer accounts, processing insurance claims, and assisting with policy changes. Ideal candidates should have strong customer service skills and organizational abilities. Previous experience in insurance is preferred, and being bilingual in Spanish is a bonus. The role offers a competitive salary and numerous benefits including paid time off and training opportunities.