Insurance Account Associate: Customer Care & Claims

Nick Hochstein - State Farm Agent; Yankton (SD); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Licensing paid by agency

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Nick Hochstein - State Farm Agent in Yankton, SD is hiring an Account Associate to support daily operations and grow the office through meaningful customer relations.

You will update customer accounts, assist with policy changes, and process claims while coordinating with underwriters to issue policies.

The role emphasizes proactive product recommendations and exceptional service; the agency offers licensing paid by the employer, health insurance, 401(k), and flexible scheduling.

Qualifications

• Demonstrated strong organizational and detail orientation.
• Outstanding customer service and communication abilities.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Experience in insurance

Job description

Nick Hochstein - State Farm Agent in Yankton, SD is hiring an Account Associate to support daily operations and grow the office through meaningful customer relations.

You will update customer accounts, assist with policy changes, and process claims while coordinating with underwriters to issue policies.

The role emphasizes proactive product recommendations and exceptional service; the agency offers licensing paid by the employer, health insurance, 401(k), and flexible scheduling.