Instrumentation & IoT Operations Manager

RADISE International; West Palm Beach (FL); On-site; USD 110,000 - 150,000; Full time

Job summary

Smart Structures in West Palm Beach, FL is seeking an Instrumentation & IoT Operations Manager to oversee development, QA, and field deployment of embedded monitoring solutions for structural health of concrete piles, bridges, and buildings.

This role blends hands-on troubleshooting, vendor and supply chain management, IT/workstation operations, and field installation support, serving as the operational backbone between engineering, manufacturing, vendors, and customers.

Qualifications

• Bachelor's degree in Engineering, Operations Management, or related field.
• 5+ years of experience in operations, product development, or field engineering.
• Hands-on experience with embedded systems and sensor hardware.

Responsibilities

• Develop and deploy wireless embedded data collection solutions for structural monitoring.
• Oversee PCB assembly and hardware QA to ensure build quality.
• Coordinate field installations and on-site technical support.
• Manage vendor relationships and corrective actions.
• Establish and improve assembly work instructions and processes.

Skills

Embedded systems

Wireless data collection

Sensor hardware

Vendor management

Education

Bachelor's degree in Engineering or related field

Tools

PCB assembly

DFx principles

Lean manufacturing

Job description

Position: Instrumentation & IoT Operations Manager

Duration: Full Time

Location: West Palm Beach, FL.

Smart Structures is an Infrastructure IoT company that started over a decade ago focused on using smart sensor technology to meet the structural data needs of owners, builders, operators, insurers, and financiers of civil infrastructure. At Smart Structures, we’ve embedded sensors within the construction materials that form our environment. We have developed various innovative applications and products with the recent additions of SmartHub, SmartPile® Inspector, SmartPile® Suite etc. In its sixth generation, Smart Structures has built an ecosystem with its sensors, software and supporting hardware. Our technology adds value to infrastructure by improving safety for users and enabling better asset management, extending the life and reducing total cost of ownership by providing future readiness for infrastructure.

Our Smartpile Technology research was jointly funded in collaboration with the FDOT. We hold 8 patents in 32 countries and are recognized by leading US Federal and State organizations. Our 8 patented technologies, recognized by ASTM, have now been used in more than 150 projects, benefiting 32 countries across the globe.

About the Role

Seeking an Instrumentation & IoT Operations Manager to oversee the development, quality assurance, and field deployment of embedded monitoring solutions used to track the structural health of concrete piles, bridges, high-rise buildings, dams, and other critical infrastructure. This role blends hands-on product troubleshooting, vendor and supply chain management, IT/workstation operations, and field installation support — serving as the operational backbone between engineering, manufacturing, vendors, and customers.

Key Responsibilities

Product Development & Process Improvement

• Develop and implement new wireless concrete Embedded Data Collection (EDC) solutions for structural monitoring applications.
• Screen and troubleshoot defective products, components, and processes.
• Apply Poka-Yoke (error-proofing) methods and Design for Assembly (DFA) principles to streamline and improve assembly processes.
• Oversee assembly of printed circuit boards (PCBs) and embedded sensor units, ensuring adherence to build specifications and quality standards.
• Perform and support hands-on board-level assembly, rework, and testing to identify and correct defects prior to deployment.
• Develop and maintain assembly work instructions, build documentation, and quality checklists.
• Partner with engineering to translate product design changes into updated assembly procedures.
• Identify and resolve vendor quality issues by initiating and tracking corrective actions.
• Maintain and update product part drawings.
• Establish and manage a barcode-based inventory system.
• Negotiate supplier pricing and lead first-article evaluation and approval processes.

Field Installation & Technical Support

• Coordinate and participate in field installations, including unit preparation, radio connectivity troubleshooting, software debugging, and gauge installation into concrete structures.
• Serve as the technical point of contact for on-site installation issues.
• Manage direct reports, including performance reviews, timecard approval, daily activity tracking, and expense management.

Requirements

Required

• Bachelor's degree in Engineering, Operations Management, or related field (MBA a plus).
• 5+ years of experience in operations, product development, or field engineering, ideally within structural monitoring, IoT/sensor hardware, or related industries.
• Hands-on experience with embedded systems, wireless data collection, or sensor/monitoring hardware.
• Familiarity with Poka-Yoke, DFA, and lean manufacturing/process improvement principles.
• Experience managing vendor relationships, including corrective action processes and pricing negotiations.
• Working knowledge of PCB/board-level assembly, rework, and testing processes.
• Willingness to travel for field installations, including work at active construction/infrastructure sites.

Preferred

• Experience with barcode inventory systems or similar asset tracking tools.
• Background in civil/structural engineering environments (bridges, high-rises, dams, concrete infrastructure).